8x8 X Series vs. GoToMeeting: Which is Best? - Wheelhouse

8x8 X Series vs. GoToMeeting: Which is Best?

8x8 X Series vs. GoToMeeting Best Overall: GoToMeeting

In our comparison of 8x8 X Series vs. GoToMeeting, GoToMeeting is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

8x8 X Series Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.1
Company Size:All Sizes
Platforms:
GoToMeeting Quick Info
WH Score:
8.9
Pricing Score:
8.3
Feature Score:
8.1
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

8x8 X Series Pricing
X2
$24
per user / per month
X4
$44
per user / per month
GoToMeeting Pricing
Professional
$12
per host / per month
Business
$16
per host / per month
Enterprise
Contact Us

Features

8x8 X Series Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID) Numbers
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
GoToMeeting Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID) Numbers
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial

Pros & Cons

8x8 X Series Pros & Cons
Pros
  • I can receive business calls to my business number on my personal cell phone with the help of the IOS application
  • Thus allows me to leave my desk more frequently.
Cons
  • Terrible sound quality-too much noise in the background, the system crashes often, etc.
GoToMeeting Pros & Cons
Pros
  • For you to work with the system, you must pay, and it cannot be used for personal reasons.
Cons

    Reviews

    8x8 X Series Reviews
    Top Favorable Review
    P
    Paul
    Reviewed on Jul 2, 2021

    But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.

    I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.

    The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.

    Top Critical Review
    P
    Patricia
    Reviewed on Jul 2, 2021

    This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.

    Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.

    Terrible sound quality-too much noise in the background, the system crashes often, etc.

    GoToMeeting Reviews
    Top Favorable Review
    R
    Robert
    Reviewed on Jul 2, 2021

    Creating a business session with colleagues is simple, numerous persons can access the conference simultaneously, and screen sharing is possible.

    For you to work with the system, you must pay, and it cannot be used for personal reasons.

    Top Critical Review
    P
    Phillip
    Reviewed on Jul 2, 2021

    For scheduling, and hosting sessions, it functions well.

    Poor sound quality at times.

    Alternatives

    8x8 X Series Alternatives
    GoToMeeting Alternatives
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    8x8 X Series vs. GoToMeeting: Detailed Comparison

    8x8 X Series vs. GoToMeeting Top Ratings & Reviews: GoToMeeting

    In our rating and review comparison of 8x8 X Series vs. GoToMeeting, GoToMeeting has 597 user reviews and 8x8 X Series has 74. The average star rating for GoToMeeting is 4.52 while 8x8 X Series has an average rating of 3.77. GoToMeeting has more positive reviews than 8x8 X Series. Comparing 8x8 X Series vs. GoToMeeting reviews, GoToMeeting has stronger overall reviews.

    8x8 X Series vs. GoToMeeting Best Features & Functionality: GoToMeeting

    8x8 X Series vs. GoToMeeting both offer a strong set of features and functionality including Conferencing Capabilities, Remote Support Features, Chat/IM Management, Phone System Features, Call Management & Administration, Reporting & Analytics, Collaboration Tools, Language & Speech, Learning Management System (LMS) Features, Enhancements & Personalization, Systems/Administrative, Identity and Access Management (IAM), Cybersecurity Features, Third-Party Integrations, Microsoft 365, Google Workspace, Compliance Accreditations, After-Sales Service. In our feature comparison of 8x8 X Series vs. GoToMeeting, GoToMeeting offers more of the most popular features and tools than 8x8 X Series.

    8x8 X Series vs. GoToMeeting Best Pricing: GoToMeeting

    In our pricing comparison of 8x8 X Series vs. GoToMeeting, GoToMeeting's pricing starts at $12/month and is more affordable compared to 8x8 X Series's starting cost of $24/month.

    8x8 X Series vs. GoToMeeting Best Usability: GoToMeeting

    Our comparison of 8x8 X Series vs. GoToMeeting shows that GoToMeeting scores higher in usability for quality of support, ease of admin. 8x8 X Series scores higher in ease of use, meets requirements, learning curve, setup & support, but GoToMeeting has the best scores overall for system usability.

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