In our comparison of 8x8 X Series vs. Firmao, 8x8 X Series is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
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This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
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But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
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In our rating and review comparison of 8x8 X Series vs. Firmao, 8x8 X Series has 74 user reviews and Firmao has 0. The average star rating for 8x8 X Series is 3.77 while Firmao has an average rating of 0.0. 8x8 X Series has more positive reviews than Firmao. Comparing 8x8 X Series vs. Firmao reviews, 8x8 X Series has stronger overall reviews.
8x8 X Series vs. Firmao both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Language & Speech, Drag-and-Drop Builders/Designers, Document Management, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, After-Sales Service, Supported Technologies. In our feature comparison of 8x8 X Series vs. Firmao, 8x8 X Series offers more of the most popular features and tools than Firmao.
In our pricing comparison of 8x8 X Series vs. Firmao, Firmao's pricing starts at $19/month and is more affordable compared to 8x8 X Series's starting cost of $24/month.
Our comparison of 8x8 X Series vs. Firmao shows that 8x8 X Series scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Firmao scores higher in , but 8x8 X Series has the best scores overall for system usability.
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