8x8 vs. Avoxi: Which is Best? - Wheelhouse

8x8 vs. Avoxi: Which is Best?

8x8 vs. Avoxi Best Overall: Avoxi

In our comparison of 8x8 vs. Avoxi, Avoxi is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

8x8 Quick Info
0 Reviews
WH Score:
5.8
Pricing Score:
5.2
Feature Score:
0.3
Usability Score:
0.0
Company Size:All Sizes
Platforms:
Avoxi Quick Info
0 Reviews
WH Score:
7.9
Pricing Score:
7.2
Feature Score:
4.5
Usability Score:
0.0
Company Size:All Sizes
Platforms:

Pricing

8x8 Pricing
X6
$85
per user / per month
X7
$110
per user / per month
X8
$140
per user / per month
Avoxi Pricing
AVOXI Contact
$19.99
per user / per month
AVOXI Enterprise
$39.99
per user / per month

Features

8x8 Features
  • Call Monitoring
  • Call Recording
  • Real-Time Analytics
  • Customer Surveys
  • IVR (Interactive Voice Response)
  • Speech Recognition
  • ACD (Automatic Call Distributor)
  • Knowledge Base
  • Digital Channels
  • SMS
  • Social Media Integrations
  • Unified Communications (Voice, Video, Chat, Email)
  • Skills-Based Routing
  • CX Analytics
  • Customer Relationship Management (CRM)
Avoxi Features
  • Call Monitoring
  • Call Recording
  • Real-Time Analytics
  • Customer Surveys
  • IVR (Interactive Voice Response)
  • Speech Recognition
  • ACD (Automatic Call Distributor)
  • Knowledge Base
  • Digital Channels
  • SMS
  • Social Media Integrations
  • Unified Communications (Voice, Video, Chat, Email)
  • Skills-Based Routing
  • CX Analytics
  • Customer Relationship Management (CRM)

Pros & Cons

8x8 Pros & Cons
Pros
    Cons
      Avoxi Pros & Cons
      Pros
        Cons

          Reviews

          8x8 Reviews
          Top Favorable Review

          N/A

          Top Crtitical Review

          N/A

          Avoxi Reviews
          Top Favorable Review

          N/A

          Top Crtitical Review

          N/A

          Alternatives

          8x8 Alternatives
          Avoxi Alternatives

          Add suggested to comparison

          8x8 vs. Avoxi: Detailed Comparison

          8x8 vs. Avoxi Top Ratings & Reviews: Avoxi

          In our rating and review comparison of 8x8 vs. Avoxi, Avoxi has 0 user reviews and 8x8 has 0. The average star rating for Avoxi is 0.0 while 8x8 has an average rating of 0.0. Avoxi has more positive reviews than 8x8. Comparing 8x8 vs. Avoxi reviews, Avoxi has stronger overall reviews.

          8x8 vs. Avoxi Best Features & Functionality: Avoxi

          8x8 vs. Avoxi both offer a strong set of features and functionality including Service Terms Offered, Support Features, Reporting & Analytics, Inbound Communications, Outbound Communications, Integrations, Security/Compliance, Core Features, Omni-Channel Routing, Workforce Optimization, After-Sales Service. In our feature comparison of 8x8 vs. Avoxi, Avoxi offers more of the most popular features and tools than 8x8.

          8x8 vs. Avoxi Best Pricing: 8x8

          In our pricing comparison of 8x8 vs. Avoxi, 8x8's pricing starts at $85/month and is more affordable compared to Avoxi's starting cost of $19.99/month.

          8x8 vs. Avoxi Best Usability: Avoxi

          Our comparison of 8x8 vs. Avoxi shows that Avoxi scores higher in usability for . 8x8 scores higher in , but Avoxi has the best scores overall for system usability.