Zoom Reviews, Features & Pricing 2021 - Wheelhouse

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Zoom conferencing is a combination of cloud video conferencing, group messaging, online meetings and a software-based conference room solution, all in one simple platform. Zoom’s solution offers high-quality video and audio services, and wireless screen sharing across Windows, Linux, Mac, Blackberry, Android and Zoom Rooms. Zoom conferencing services ensure HD video and voice transmission. It is also possible to schedule meetings, record meetings in MP4 format and control the meetings as a host.

Solution Features

  • Cloud Video Conferencing: Zoom provides HD video, audio and screen sharing for about 200 video participants, devices or room systems.  With features such as multi-screen, voice detection and gallery view, it is possible to conduct multi-site video conferences.
  • Online Meetings: Zoom has an extensive list of features enabling online meetings. It is possible to create either ad hoc meetings or schedule meetings in advance.  Other features include screen sharing, co-annotation, remote controls, private or group chat, and recording.
  • Group Messaging: Regardless of the location, whether at a desk or on the road, using Zoom gives access to XMPP/ IM group messaging services. This can be used on Mac, PC, smartphones and tablets.  It is possible to send online and offline text messages, images or audio messages to phones, accounts or different contacts.
  • Mobile Collaboration: Zoom improves productivity with greater collaboration between stakeholders in any location. It is also possible to share screens from iOS devices using AirPlay mirroring.
  • Zoom Rooms: These are designated rooms defined by the software for video conferencing. This solution can run on off-the-shelf hardware without any issues. On-Premise Meeting Connector Run helps in executing administrative tasks on the public cloud, while the video and voice sharing is done through the on-premise Meeting Connector on the private cloud.

All these features make Zoom the go-to video conferencing solution for businesses that do not want to invest heavily upfront.

Excellent
rating
/ 5

We calculate our Rating by using real reviews written by people who used the software products directly. You can find out more by checking our Methodology Page. The Average score for the Video Conferencing category is 4.09.

Average
features
/ 5

Our Features lists contain updated sets taken directly from the software providers. We update our list every three months.

Above Average
usability
/ 5
Ease of Use
Meets Requirements
Learning Curve
Setup & Support
Quality of Support
Ease of Admin

We determine our Usability Metrics by using our powerful proprietary machine learning algorithm. Our data is updated frequently and we work hard on correcting any skewed metrics.

Zoom Features

Packages
Features
Conferencing Features
Screen Sharing
Whiteboard
Group Chat
Private Chat
Polls
Record Meetings
Waiting Room
Meeting Transcript
Annotation
Unlimited 1:1 Meetings
Custom Invitations
Company Branding
Dial-In
Live Streaming
Spotlight Layouts
Custom Meeting Background
Multiple Displays
Split Meeting Rooms
Custom Meeting Link
Custom Video Layouts
Unlimited Group Meetings
Assign Meeting Scheduler
Record Transcripts
Collaboration Features
Remote Control
Device Onboarding
Translation
Emojis/Stickers
Auto-Stream on Facebook and YouTube
Meeting Types
E-Learning
System/Management Features
System Storage
Admin Panel
Host Controls
Bulk Discounts
1 GB Cloud Storage (per License)
Managed Domains
Unlimited Cloud Storage
Integrations
Skype for Business
Moodle
Zoom for Home
Lync
REST APIs
Blackboard
Desire2Learn
Canvas
Reporting Features
Business Activity Monitoring
Business Reviews
Attendance Reports
Meeting Reports
Admin Reports
Security & Compliance
Role-based Access
Single Sign On
TLS 1.2
AES 256-bit
After-Sales Service
Live Support
Telephone Support
Dedicated Account Manager
Chat Support
Help Center
Ticket Support
Industry Expertise
Academic
Software Development
Healthcare
Basic
28/62
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Pro
44/62
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Business
57/62
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Enterprise
61/62
 
 
 
 
 
 
 
 
 
 

Zoom Pricing

Request a custom quote for your business

Zoom Resources

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