MiTeam Meetings Reviews & Overview

What is MiTeam Meetings?

Mitel’s cloud business phone and collaboration solution, MiCloud Connect, is ideal for businesses who desire an all-in-one, easy-to-use VoIP solution. It’s easy to implement, use, manage and evolve making it ideal for growing businesses who need quick implementation, replication across locations, and simple management that doesn’t require a telecom background.

By combining an intuitive user experience and flexible service plans with Google Cloud’s proven availability you get the perfect combination of ease and reliability. On top of that, Mitel is committed to making it effortless every step of the way, so you can feel confident knowing your experience with Mitel will be as good as our software. Here's a sneak peek of what you can expect:

STREAMLINED ACTIVATION

From sales to activation to account management Mitel makes sure all teams are aligned, and you have access to knowledgeable experts to provide clear expectations and timelines for a smooth transition. The first impression is often the most important one; that’s why Mitel only brings on experienced, top-notch technicians to support our customers.

INTUITIVE USER EXPERIENCE

Purpose-built by Mitel, MiCloud Connect’s modern, intuitive UI delivers a seamless user experience across devices and endpoints. Our business VoIP plans come with robust, enterprise-grade collaboration tools so you don’t have to pay for multiple solutions. For administrators, Mitel phones are easy to provision, and the self-service admin portal makes user management hassle-free. Users will benefit from a complete business phone and collaboration solution with call control, screen sharing, video and audio conferencing, IM, team collaboration, task management, business SMS, contact center and native integrations seamlessly, securely and reliably from both their desktop and mobile devices.

BUILT ON GOOGLE CLOUD FOR HIGH AVAILABILITY, DEPENDABILITY & COMPLIANCE

Having a reliable cloud solution is top of mind for everyone, which is why Mitel partnered with an industry leader, Google Cloud, to deliver the security, reliability and scalability you demand. Google Cloud Platform delivers low latency, high availability and compliance such as HIPAA and SOC 2 so all verticals, inclusive of healthcare and finance can benefit from this service. Google Cloud is the same robust engine that powers 3 billion searches and 4 billion YouTube videos a day.

ABILITY TO EVOLVE

What you buy today, is not what you are stuck with tomorrow. Mitel provides monthly release enhancements so we’re constantly adding value without adding costs. MiCloud Connect’s flexible service plans ensure you never over pay for features you don’t use, making it easy to budget, grow and adjust as business demands change. Service plans and user permissions can be changed on-demand, directly from the admin portal without having to contact support.

CUSTOMER SUCCESS & SUPPORT

The last thing you want to do is spend your day on hold. Mitel offers a variety of tools and solutions to get support and answers quickly. MiCloud Connect’s knowledge base delivers online and mobile self-service tools, such as support articles with search functionality, a trust site so you are always in the loop of how our network is performing, and live chat for a quick and efficient way to resolve issues and get updates. On top of that, you will get a dedicated customer success manager who will serve as your go-to person for complex questions and strategy ideas.

Company:Mitel Networks Corp.

Categories:Video Conferencing

Platforms:

Links:App Store, Google Play

MiTeam Meetings Recent Reviews

Bethany

Reviewed on 2 May 2023

MiTeam Review

I would recommend considering the availability of desired features such as polling before choosing a meeting program. It's important to ensure that the platform meets all your requirements. Additionally, double-check the compatibility of calendar integrations to avoid any potential issues.

Pros

I was able to communicate with over 50 people and successfully deliver our monthly initiatives.
In the multi-pane arrangement, I could see various participants, and presenters had the opportunity to take center stage while presenting their material.
The chat feature was handy when we needed to mute players but still answer inquiries.
Issuing invites through Micollab's calendar integration was effective and simple for attendees to use.
The screen-sharing tool proved to be the most useful when speakers showcased their topics using presentation slides.

Cons

One of the drawbacks we discovered with the MiTeam Meeting program was the absence of certain features that we frequently utilized.
Polling, which we used in the previous program, was not supported in MiTeam.
This was definitely a disadvantage for us as we rely on polling to assess audience knowledge, interest, and determine how content should be presented.
Additionally, we encountered some difficulties when integrating the calendars for MiTeam and MiCollab.

Roderick

Reviewed on 2 May 2023

Effortless to use, crystal-clear video and audio, and incredibly fair pricing

GoTo Meetings provides a great alternative in such cases. This not only saves me money and time but has also significantly improved my business performance.

Pros

The speedy way of sharing the link with my colleagues to join meetings is greatly appreciated.
When comparing it with other virtual meeting platforms, the pricing is so reasonable.
I highly recommend GoTo Meetings.

Cons