2525 reviews
WH Score

Zoom Reviews & Overview

What is Zoom?

Zoom is a video conferencing software that enables remote communication and collaboration through video, audio, and screen sharing. It is designed to be easy to use, with a user-friendly interface, and can be accessed on desktop, laptop, tablet, or mobile devices.

What is Zoom Used For?

Zoom is used for various purposes, including remote team meetings, webinars, video conferencing with clients or customers, and virtual training sessions. It is particularly useful for businesses, schools, and other organizations that need to stay connected with remote teams or clients.

What are the Most Important Zoom Features?

Zoom offers many video conferencing features, and some of the most popular features include:

High-Quality Video and Audio

Zoom offers high-definition video and clear audio for a seamless experience.

Screen Sharing

Zoom allows users to share their screens, making collaborating on projects or presentations easy.

Virtual Background

Users can choose from various virtual backgrounds to personalize their Zoom experience.


Zoom enables users to record their meetings for later viewing or sharing.

Breakout Rooms

Zoom’s breakout room feature allows users to split into smaller groups for more focused discussions.

What are the Top Zoom Benefits?

Zoom is popular with many companies due to the communication benefits it provides, including:

Increased Productivity

Zoom allows remote teams to collaborate effectively, leading to increased productivity and better results.

Improved Communication

Zoom helps to improve communication between remote teams, reducing the risk of miscommunication and misunderstandings.

Increased Accessibility

Zoom is accessible from anywhere, allowing users to participate in meetings and connect with others even when they are on the go.


Zoom offers competitive pricing, making it an affordable solution for businesses and organizations of all sizes.


Zoom is designed to be user-friendly, with a simple interface that is easy to navigate.

What are the Main Zoom Competitive Differentiators?

The competitive advantages of Zoom include:


Zoom is a highly reliable solution with a track record of providing stable and reliable video conferencing.

Integration with Other Tools

Zoom integrates with various other tools and platforms, making it easy to use in various workflows.


Zoom takes security seriously, with many features protecting users' data and privacy.

Customization Options

Zoom offers a variety of customization options, including virtual backgrounds and custom branding, allowing users to personalize their experience.

Widely Adopted

Zoom is widely adopted, with a large and growing user base, making it a trusted and familiar solution for many businesses and organizations.

Overall, Zoom is a comprehensive video conferencing solution that offers high-quality video and audio, screen sharing, virtual backgrounds, recording, and breakout rooms, among other features. It is easy to use, accessible from anywhere and offers a range of benefits, including increased productivity, improved communication, and cost-effectiveness. With its reliability, security, customization options, and widespread adoption, Zoom is a top choice for businesses and organizations looking for an effective and flexible remote communication and collaboration solution.

Company:Zoom Video Communications, Inc

Zoom Pricing

per host / per month
Zoom Pricing Details

Zoom Key Features

Reporting & Analytics
  • Surveys/Questionnaires/Polls
  • Admin Reports
  • Meeting Reports
  • Activity Log
  • Attendance Reports
  • Storage
  • Administrator Management
Identity and Access Management (IAM)
  • Role Based Access Control (RBAC)
  • Single Sign-On (SSO)
Third-Party Integrations
  • Desire2Learn
  • Blackboard
  • Moodle
  • Canvas
  • Lync
  • Skype
Customizable Items
  • Custom Branding
  • Custom Layouts
  • Participant Limit
  • Meeting Limit
Enhancements & Personalization
  • Background Effects
Chat/IM Management
  • Group Chat
Language & Speech
  • Speech-to-Text
After-Sales Service
  • Chat Support
  • Product Guide/Manual
  • Dedicated Account Manager
  • Phone Support
  • Academic/Education
  • Software/Application Development
  • Healthcare
Remote Support
  • Screen Sharing
  • Encryption
Learning Management System (LMS)
  • Virtual Classroom
Collaboration Tools
  • Annotations
  • Emojis/Stickers
  • Whiteboard
Conferencing Capabilities
  • Meeting Link
  • Split Meeting Rooms
  • Dial-In/Dial-Out Number
  • Waiting Room
Zoom Features Details

Zoom Media


Zoom Wheelhouse Score

What is this?

The Average Wheelhouse score for the Video Conferencing category is 8

  • Ease of Use
  • Meets Requirements
  • Learning Curve
  • Setup & Support
  • Quality of Support
  • Ease of Admin

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