Best Video Conferencing Software 2021 - Solutions :: Chart View

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Video conferencing software offers tools and features needed to easily connect with people around the world, in a face-to-face capacity, without physically being in the same place. Video conferencing software can be used to hold audio calls, video meetings, webinars, training sessions, interviews, and individual or group chats. Video conferencing has been shown to improve collaboration both internally and externally in businesses while reducing costs and driving productivity and profit gains. 

The features offered by video conferencing vendors are the tools that will help enhance your company communications. While your business needs, users, and budget will all work together to help you choose the best system for your business, there are a list of core features offered by video conferencing vendors that you will want to make sure are included in whichever option you choose.

The core, must-have features of any video conferencing software include:

  • Audio calling
  • Video calling
  • Call and screen recording
  • Presentation tools
  • Conference calling capabilities
  • Chat (individual and groups)
  • Screen, document, and media sharing
  • User-friendly dashboards
  • Reporting and analytics tools 

Using the best video conferencing system for your business can bring many benefits (for communication and otherwise) to your company, including:

  • Enhanced communication, both internally and externally
  • Increased collaboration opportunities
  • Increased mobility and flexibility
  • Improved efficiency and productivity
  • Reduced costs
  • Competitive advantage and profit opportunities
  • Advanced reporting and analytics

Video conferencing solutions have quickly assumed the role of a business must-have in recent years, and the tools and features available for instant, digital collaboration with a face-to-face feel are always evolving and improving to meet company needs.

This is due to the great benefits video conferencing provides for companies of all types and sizes, but it can also be contributed to the mainstream availability of VC technology that was once only found in the board rooms of large corporations. In coming years, cloud-based video conferencing solutions are only expected to increase in business adoption and continually evolve to include more elaborate tools for connection and collaboration. 

As 5G speed moves to the mainstream, it will bring about even more enhanced video technology with better video resolution, speed, and even more collaboration opportunities and tools, so it’s a great time to consider a new or upgraded video solution that truly supports all of your success goals. Video in and of itself is a trend unfolding quite quickly in business, and it’s becoming a key part of many departments, from sales and marketing to human resources and customer service.

The growing trend of meeting and collaborating in virtual settings has led to a variety of great video conferencing options and providers. Most every solution is simple and cost-effective to implement and begin using immediately. No matter the size or business needs of your company, you will have no barriers in finding a video conferencing offering that will help propel your business forward with customizable features designed to enhance your business communications.

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More details about Video Conferencing software

What is Video Conferencing Software?

Video conferencing software facilitates online communication and collaboration with tools for connecting via audio calls, video meetings, group webinars, online events and more. Video conferencing software offers a variety of tools to support communication both internally and externally with audio and video calling, screen and desktop sharing, chat, and meeting recordings. Video conferencing can help reduce costs, improve communication and reduce the need for travel while also supporting remote workers and contractors.

What is Video Conferencing Used For?

Video conferencing software is a must-have communication technology that helps people connect and collaborate in a face-to-face setting online, no matter their locations. Video conferencing is extremely cost effective and can be used across a business for meetings, training, and more. 

How Much Does a Video Conferencing System Cost?

Video conferencing software is available in a wide range of pricing plans and options, starting with free systems offering basic tools (with user, participant, or feature restrictions) and going all the way up to high end telepresence systems on-site in board rooms. Pricing plans for video conferencing start at $0-$20 a user per month and can range up $20,000 setups. 

What Equipment do I Need for Video Conferencing?

With a cloud-based video conferencing software, all you need is a fast internet connection and a desktop laptop, or mobile device to connect by video or audio. Any device you use to connect to video conferencing software should have some kind of monitor, display screen, speakers, and microphone to ensure you can see, hear, and speak to other attendees. 

What are the Requirements for Using Video Conferencing?

The basic requirements for using video conferencing software include:

  • Video conferencing software
  • High-res webcam
  • Updated devices and operating systems to ensure access to updated features and system upgrades
  • Strong internet connection and bandwidth availability
  • Display screen or monitor for video 
  • Microphone & Speakers
  • Mobile video conferencing app or desktop download

What are the Common Features of Video Conferencing Software?

The most common features of video conferencing software are:

  • Audio Calling (VoIP integration)
  • HD Video Calls & Meetings
  • Individual and Group Chat
  • Screen, Desktop, File, & Application Sharing
  • Shared Digital Whiteboards
  • Remote Access
  • Webcam and Audio Settings
  • Meeting Recordings
  • Branding and Customization

What are the Benefits of Video Conferencing?

The benefits of video conferencing software include:

  • Enhanced collaboration opportunities 
  • Improved internal and external communication
  • Better Cost-Savings and profitability
  • Improved efficiency and productivity
  • Eased meeting scheduling

Who Uses Video Conferencing Software?

Most all companies are now using some form of video conferencing software. Video conferencing software has grown into a must-have business tool for improved communication and collaboration via audio, video, and chat in a centralized system. Video conferencing is used most often by:

  • Small businesses
  • Large corporations
  • Remote employees or teams
  • In-house teams connecting with customers, clients, or stake holders

Which Industries Use Video Conferencing?

Companies in most every industry are using video conferencing. Industries like healthcare, legal, and education are heavily leveraging video software. Internally, video conferencing can benefit sales, HR, marketing, product development, and executives. Video conferencing is multi-purpose and can be used for audio and video calls as well as training, recruiting, interviews, and more. 

What is Conferencing Software Used For?

Video conferencing software is used to bring people together via audio, video, or chat meetings that work through an internet connection. Video conferencing software can be used for scheduled meetings, impromptu connections, webinars, and training sessions. 

Challenges with Video Conferencing Software?

The most common challenges with video conferencing software come from inexperience with the tools and features included in the software. With continued used and training, video conferencing can be a helpful tool across any organization, but being aware of the following challenges can help to overcome any issues. 

  • Video conferencing system is not upgraded with the most up-to-date audio and video conferencing features
  • Employees do not have experience using a video meeting software
  • Weak internet connection or limited bandwidth making audio or video meetings glitchy or causing interruptions. 

What is the Most Challenging Aspect of Video Calling?

Some of the challenging aspects of communicating with video conferencing software include:

  • Misunderstood nonverbal cues
  • Cultural communication differences
  • Distrust of the video system and frustration with tools
  • Slow adoption of virtual or remote team members
  • Weak internet connection and bandwidth issues
  • Software compatibility with older machines or devices

How to Buy Video Conferencing Software?

You can use the following checklist to help ensure you choose the right video conferencing software for your business:

  • Focus on business needs, communication issues, and growth plans when considering video solutions
  • Plan for implementation costs, IT involvement, and any downtime that may impact ongoing customer interactions or sales processes.
  • Make a plan to support user adoption through training.
  • Ensure all users are set up for success with updated devices, strong internet connection, and adequate bandwidth.
  • Compare the features, pricing, and reviews on multiple video conferencing solutions to identify which ones align most closely with your business goals.
  • Don’t skip the product demos offered by video conferencing vendors to show features and functionality.
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