7 Ways VoIP Helps Small Businesses Grow

7 Ways VoIP Helps Small Businesses Grow

VoIP phone technology is now the most popular business communication system, particularly for small businesses who can reap all the benefits of a robust phone system for a price that fits into a SMB budget.

In addition to being affordable, VoIP also provides small businesses some unique growth opportunities that historically would have only been available for larger companies that could afford elaborate communication services set up on-site. 

Here’s a closer look at some of the important ways that VoIP helps small businesses grow. 

1. Enhances Communications and Improves Collaborations

VoIP systems offer an array of features, tools, and capabilities that are all designed to improve communications and create opportunities for seamless, meaningful collaborations both internally and externally. 

VoIP provides multiple communication modes, including voice, video, and media sharing that help small companies communicate efficiently and effectively. Communication is an important component of business growth, and it’s especially important for small companies to collaborate and move their growth initiatives forward. 

2. Cuts Costs and Increases Profits

One of the most substantial benefits VoIP offers for small companies is cost savings. In fact, Telzio asserts that 99 percent of companies who switch to VoIP experience costs savings ranging from 50 to 75 percent. 

These savings only account for what you’re likely to save in your operational expenses because you do not have to pay for internet and phone systems separately. You can save further in other areas of your business as well, such as travel expenses, by using VoIP features that support video conferencing to connect in a more personal and impactful way with people all around the world - without having to be in the same location.

In a small business, VoIP cost savings help boost your bottom line, driving profits in your organization while also giving you all the best communication tools available on the market. 

3. Provides Enterprise-Grade Tools at SMB Prices

VoIP technology provides many great features and tools to help enhance and streamline all your small business communications – and all of the features are totally flexible and customizable to your specific business needs. Enterprise-grade features give your small company clout, appearing larger and more sophisticated than you are currently, due to great features like:

  • Auto-attendant
  • Conferencing
  • Intelligent Call Routing
  • Call Forwarding
  • IVR
  • Call Reporting
  • Voicemail to EmailTranscription
  • Reporting
  • And More...

4. Builds Efficiencies and Boosts Productivity

Productivity is extremely important for all companies, no matter the type or size, but working efficiently is even more vital in a small business environment. To succeed, you have to make the most of every opportunity and rely on the productivity and drive of a small team. 

According to MegaPath, VoIP can help boost productivity by saving employees an average of 32 minutes per day, simply because teams can reach one another on the first try and collaborate more efficiently and effectively. 

5. Offers Business Mobility and Agility

VoIP takes your business communications mobile. You can make or receive calls to or from anywhere in the world, no matter where you are located. You simply need an internet connection to access your VoIP services and ensure that your important business communications always flow seamlessly no matter where you or your employees are located.

With VoIP, you can connect more quickly and easily with the people you need to collaborate with to grow your small business.

6. Drives Competitive Edge

Implementing VoIP not only reduces your costs, but it also helps increase employee productivity at the same time. VoIP gives your small company access to all the best communication tools and capabilities for a price that fits your budget. VoIP is mobile and allows you to collaborate anytime, anywhere with ease and efficiency. All of these factors combined create a significant competitive advantage for small companies. 

7. Scales with Your Growth

VoIP phone solutions are incredibly easy to implement and scale nicely along with your business growth. As your company grows and requires more extensive VoIP services, you can adjust your monthly plan to add users and features that you need to support your business in every phase of your growth. With a traditional landline system, it is much more complex and expensive to add users to your phone network due to hardware and equipment costs. With VoIP, you can add a user, and they’ll be up and running on your system (with access to all your key features) in the same day.

About Wheelhouse

Like what you just read? At Wheelhouse, we are passionate about all things software, and our specialty is connecting software buyers to an enterprise solution that perfectly matches their needs. 

Please visit our Business VoIP software page for a complete list of all the solutions we have on offer. Need more help? Drop us an e-mail at info@wheelhouse.com and we’ll be happy to assist you!