Sales Cloud
Sales Cloud
69 reviews
WH Score

Sales Cloud Reviews & Overview

What is Sales Cloud?

Salesforce CRM is the leading cloud-based CRM software solution in the market. It is scalable, highly secure, mobile, and promotes collaboration between employees of the organization. Leads can be nurtured better and then moved on to the next steps at the right time. Similarly, marketing campaigns are created, executed and monitored for greater efficiency. Salesforce CRM keeps all customer-related information and past interaction history is one place, making it easy to have a real 360 view of customers and facilitates closing more deals. Productivity of individual sales reps, as well as entire departments is enhanced thanks to greater automation. Finally, analytics helps to make better informed decisions using real-time insights.


  • Close more deals: Salesforce CRM keeps all customer-related information, key contacts, past interactions, etc. in one place, so that leads can be managed easily. It is easy to access products sold, quotes sent and to better collaborate with other key players in the sales cycle. To help, the Opportunity Management feature ensures accurate lead scoring and assigns then to the right buying stage. It is easy to manage and track leads across different stages and channels. The solution enables streamlined workflow and higher productivity.
  • Get more leads: With Salesforce CRM, it is possible to generate and nurture more leads. Pardot Marketing Automation, lets you design, deploy and monitor online campaigns effectively. Through the Partner Community feature, it becomes easy to connect with channel partners and work with them to fuel your nurturing tracks and close deals faster.
  • Enhance Productivity: Salesforce 1 Mobile App ensure that it is possible to work from anywhere at any time. Sales executives can log calls, perform sales activities, create opportunities, and view dashboards from anywhere. Workflows are completely automated and business processes can be created with a simple drag and drop feature. As Salesforce CRM is integrated with email applications, it is possible to sync contacts, events, alerts, etc.
  • Decision Making: Salesforce CRM comes with intuitive dashboards, user-friendly customizable reports and analytics. Sales teams can take informed decisions in real time. The solution also supports sales forecasting and territory management. The Sales Wave Analytics helps to provide greater insight into the sales activities across any device, Inc.

Sales Cloud Pricing

per user / per month
Sales Cloud Pricing Details

Sales Cloud Key Features

Reporting & Analytics
  • Dashboard
  • Forecasting
  • Lead Scoring
  • Storage
  • Sandbox
  • Contact Management
  • Web-Based Console
  • Work Offline
Document Management
  • Files Repository
Customer Relationship Management (CRM)
  • Pipeline Management
  • Case Management
  • Deal Management
  • Customer Profiling
  • Territory Management
  • File Limit
Drag-and-Drop Builders/Designers
  • Campaign Builder
  • Sales & Purchase Orders
  • Estimates & Quotations
Custom Variables
  • Templates
Integration Options
  • APIs
Supported Channels
  • Email
Collaboration Tools
  • Team Calendar
Campaign Types
  • Email-Based
Lead Management
  • Lead Registration
  • Lead Generation
  • Lead Distribution
Google Workspace
  • Gmail
  • Google Sheets
  • Google Slides
  • Google Calendar
Sales Cloud Features Details

Sales Cloud Media


Sales Cloud Reviews

Pros & Cons Preview
  • Customizable, available plug-ins and add-ons that can be fitted into your experience to make it very customized software for various organizations, client support staff have excellent tools ready that can offer you in-depth control, flawless incorporation with Pardot and the ability to save many hours of work as prospect/contact information can sync in almost in realtime based on set up rules, and the availability of an astounding onboarding team that operate with your designated admin employees to make the most use of the software package from almost any level of education of experience.
  • For non-professionals on Salesforce, you'll require a Salesforce admin or spend many hours on Salesforce for each query or alteration-it's installation process is complex.

Sales Cloud has no reviews yet.

Sales Cloud Usability Score

out of 10

The Average Usability score for the CRM category is 7.3

  • Ease of Use
  • Meets Requirements
  • Learning Curve
  • Setup & Support
  • Quality of Support
  • Ease of Admin
  • Pricing

Best WH Scored Sales Cloud Alternatives

The right software for your business

Get your personalized recommendations now.