Act! vs. Salesforce Sales Cloud: Which is Best?

Act! vs. Salesforce Sales Cloud: Which is Best?

Act! vs. Salesforce Sales Cloud Best Overall: Act!

In our comparison of Act! vs. Salesforce Sales Cloud, Act! is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Act! Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.0
Usability Score:
7.9
Company Size:Small Business, Mid Market
Platforms:
Salesforce Sales Cloud Quick Info
WH Score:
8.5
Pricing Score:
7.9
Feature Score:
7.7
Usability Score:
7.8
Company Size:All Sizes
Platforms:

Pricing

Act! Pricing
Act! Premium Cloud
$30
per user / per month
Act! Premium Desktop
$37.50
per user / per month
Salesforce Sales Cloud Pricing
Starter
$25
per user / per month
Professional
$75
per user / per month
Enterprise
$150
per user / per month
Unlimited
$300
per user / per month

Features

Act! Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Augmentation
  • Lead Nurturing
  • B2C Campaigns
  • B2B Campaigns
  • Lead-Based Campaigns
  • Account-Based Campaigns
  • Dashboard
  • Activity Log
Salesforce Sales Cloud Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Augmentation
  • Lead Nurturing
  • B2C Campaigns
  • B2B Campaigns
  • Lead-Based Campaigns
  • Account-Based Campaigns
  • Dashboard
  • Activity Log

Pros & Cons

Act! Pros & Cons
Pros
  • I am a big fan of all the functions that this program has
  • It has been helpful to my company and me.
Cons
  • The reporting sucks
  • As for the whole program, it used to work great but not anymore.
Salesforce Sales Cloud Pros & Cons
Pros
  • Customizable, available plug-ins and add-ons that can be fitted into your experience to make it very customized software for various organizations, client support staff have excellent tools ready that can offer you in-depth control, flawless incorporation with Pardot and the ability to save many hours of work as prospect/contact information can sync in almost in realtime based on set up rules, and the availability of an astounding onboarding team that operate with your designated admin employees to make the most use of the software package from almost any level of education of experience.
Cons
  • For non-professionals on Salesforce, you'll require a Salesforce admin or spend many hours on Salesforce for each query or alteration-it's installation process is complex.

Reviews

Act! Reviews
Top Favorable Review
N
Nancy
Reviewed on Jul 2, 2021

I am a big fan of all the functions that this program has. It has been helpful to my company and me.

The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.

Top Critical Review
N
Norman
Reviewed on Jul 2, 2021

Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.

I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.

The reporting sucks. As for the whole program, it used to work great but not anymore.

Salesforce Sales Cloud Reviews
Top Favorable Review
K
Kenneth
Reviewed on Jul 2, 2021

My present corporation has been using Constant Contact prior to my arrival and it wasn’t managed well due to certain reasons. I joined in during the onboarding process of Salesforce and there years later, we’ve managed to standardize our data, make it uniform and accessible with ease, all with very minimal effort. Emails are arranged to be disseminated once every week depending on the templates initially created by our onboarding process. Further, we’ve managed to move our marketing employees to greater analytical projects that have offered us the edge we required to be on course to make our profit-sharing bonus numbers for once in many years.

Customizable, available plug-ins and add-ons that can be fitted into your experience to make it very customized software for various organizations, client support staff have excellent tools ready that can offer you in-depth control, flawless incorporation with Pardot and the ability to save many hours of work as prospect/contact information can sync in almost in realtime based on set up rules, and the availability of an astounding onboarding team that operate with your designated admin employees to make the most use of the software package from almost any level of education of experience.

Pardot reporting has a few irritating restrictions and at times Salesforce incorporation with plug-ins can be quite hard if they weren’t installed during the original onboarding.

Top Critical Review
C
Charles
Reviewed on Jul 2, 2021

The ability to infer and configure every information you require.

Salesforce exposes everything, every sales information you require or you need can be traced and displayed, and you can arrange your leads and accounts to precisely how you need it.

For non-professionals on Salesforce, you'll require a Salesforce admin or spend many hours on Salesforce for each query or alteration-it's installation process is complex.

Alternatives

Act! Alternatives
8.5
Salesforce Sales Cloud Alternatives
8.5
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Act! vs. Salesforce Sales Cloud: Detailed Comparison

Act! vs. Salesforce Sales Cloud Top Ratings & Reviews: Salesforce Sales Cloud

In our rating and review comparison of Act! vs. Salesforce Sales Cloud, Salesforce Sales Cloud has 96 user reviews and Act! has 140. The average star rating for Salesforce Sales Cloud is 4.53 while Act! has an average rating of 4.05. Salesforce Sales Cloud has more positive reviews than Act!. Comparing Act! vs. Salesforce Sales Cloud reviews, Salesforce Sales Cloud has stronger overall reviews.

Act! vs. Salesforce Sales Cloud Best Features & Functionality: Act!

Act! vs. Salesforce Sales Cloud both offer a strong set of features and functionality including Customer Relationship Management (CRM) Features, Contact Management, Reporting & Analytics, Call Management & Administration, Inventory Management, Customizable Items, Collaboration Tools, Workflow Automation, Systems/Administrative, Sync/Refresh, Integration Options, Microsoft 365, Deployment Options. In our feature comparison of Act! vs. Salesforce Sales Cloud, Act! offers more of the most popular features and tools than Salesforce Sales Cloud.

Act! vs. Salesforce Sales Cloud Best Pricing: Salesforce Sales Cloud

In our pricing comparison of Act! vs. Salesforce Sales Cloud, Salesforce Sales Cloud's pricing starts at $25/month and is more affordable compared to Act!'s starting cost of $30/month.

Act! vs. Salesforce Sales Cloud Best Usability: Act!

Our comparison of Act! vs. Salesforce Sales Cloud shows that Act! scores higher in usability for ease of use, learning curve, quality of support, ease of admin. Salesforce Sales Cloud scores higher in meets requirements, steup & support, but Act! has the best scores overall for system usability.

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