RingCentral Contact Center
RingCentral Contact Center
0 reviews
WH Score
9.8
Contact Vendor

RingCentral Contact Center Reviews & Overview

What is RingCentral Contact Center?

RingCentral is a leading provider of global enterprise cloud communications and collaboration solutions. More flexible and cost-effective than legacy on-premises systems, RingCentral empowers today’s mobile and distributed workforce to communicate, collaborate, and connect from anywhere, on any device. RingCentral unifies voice, video, team messaging and collaboration, conferencing, online meetings, and integrated contact center solutions. RingCentral’s open platform integrates with leading business apps and enables customers to easily customize business workflows. 

You also get hosted PBX cloud services that include auto-receptionist, multi-level IVR (flexible phone menus to support employee calls and self-service access menus). Additional features include user templates, music on hold, extensions, dial by name directory, call monitoring, single sign on, secure VoIP (voice over internet telephony), caller ID, ring out, ring me, desk phones, conference phones, cordless phones, analog adapters, desktop apps, call forwarding, call screening, shared lines, video conferencing, online meetings, audio conferencing, voicemail, voicemail to email, and greetings. Get internet fax, Android and iOS mobility. Get unlimited text, mobile devices, cloud, Google Box, Drop Box Office, and Outlook. You can include Salesforce, Zendesk, and Desk integrations via additional service packages such as those included in the premium and enterprise packages.


Company:RingCentral
Categories:Contact Center
Platforms:

RingCentral Contact Center Pricing


Essentials
N/A
per user / per month
RingCentral Contact Center Pricing Details

RingCentral Contact Center Key Features


Inbound Communications
  • IVR (Interactive Voice Response)
  • ACD (Automatic Call Distributor)
Outbound Communications
  • Campaign Management
System Management
  • Call Scripting
RingCentral Contact Center Features Details

RingCentral Contact Center Media


Images


Videos

RingCentral Contact Center Reviews


Pros & Cons Preview

RingCentral Contact Center has no reviews yet.