Ooma Enterprise
Ooma Enterprise
59 reviews
WH Score

Ooma Enterprise Reviews & Overview

What is Ooma Enterprise?

Ooma Enterprise is a leading provider of innovative and feature-rich phone systems software designed to meet the unique communication needs of businesses. With a focus on flexibility, scalability, and cost-effectiveness, Ooma Enterprise empowers organizations to streamline their communication processes and enhance collaboration.

With its cloud-based platform, businesses can easily scale their phone systems, integrate with other business applications, and ensure reliable and secure communications. Ooma Enterprise prioritizes customer satisfaction, offering dedicated support and personalized service to help businesses optimize their phone system performance. 

Ooma Enterprise offers several additional benefits to businesses, enhancing communication, collaboration, and productivity. Here are the details: 

Improved Customer Service

With Ooma Enterprise, businesses can provide a more personalized and efficient customer experience. Features such as call queues and call transfers enable businesses to route calls to the right department or agent, ensuring customers receive prompt assistance. Real-time information updates also help businesses provide accurate and up-to-date information to customers. 

Increased Productivity

Ooma Enterprise provides employees with tools for effective collaboration. Video conferences allow teams to communicate face-to-face, even when working remotely. File sharing capabilities enable seamless collaboration on projects, fostering productivity and efficiency in the workplace.

Enhanced Security

Ooma Enterprise prioritizes data security, implementing industry-standard measures to protect sensitive information. This ensures that businesses can safeguard their confidential data and prevent unauthorized access, minimizing the risk of data breaches.

Company:Ooma, Inc
Categories:Phone Systems

Ooma Enterprise Recent Reviews

Reviewed on 3 April 2023


Our office initially used desk phones, but Ooma helped us transition to a virtual platform seamlessly. I appreciate the flexibility to make calls from anywhere and the convenience of receiving voicemails via email. The notification feature for incoming calls is also great

  • The portability of Ooma is a huge advantage.
  • I can easily use it on my phone or laptop wherever I am.
  • I haven't encountered any issues so far, but it would be helpful if they communicated changes more effectively.

Reviewed on 3 April 2023

If you have the budget, Ooma is a solid option to consider for your office phone needs

Despite the cost, I find Ooma to be a great choice for our office phone system

  • Ooma offers features like ring groups, extensions, and a virtual receptionist that are very useful for managing calls in our office.
  • The pricing is quite high, and it can become costly to pay every month for the service.

Ooma Enterprise Pricing

per user / per month
Ooma Enterprise Pricing Details

Ooma Enterprise Key Features

Phone System Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • SIP Trunking
Call Management & Administration
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
  • Call Queue
  • Call Barge
  • Call Whisper
  • Voicemail
  • Automatic Call Distribution (ACD)
  • IVR
  • Auto Attendant
  • Number Black/White List
  • Music on Hold
Call Routing Types
  • Skills-Based Routing
Ooma Enterprise Features Details

Ooma Enterprise Media


Ooma Enterprise Wheelhouse Score

What is this?

The Average Wheelhouse score for the Phone Systems category is 7.6

Ooma Enterprise Scores

  • Ease of Use
  • Meets Requirements
  • Learning Curve
  • Setup & Support
  • Quality of Support
  • Ease of Admin

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