OnBase by Hyland is an enterprise management system that helps professional businesses organize and manage their content, cases, and processes, all from a single workspace. Users can implement solutions in a single department, or create a company-wide solution that keeps the entire enterprise working cohesively. With this single platform, users can build applications, and support, maintain, and upgrade those applications once they are implemented. There are six key features with OnBase by Hyland: capture, document management, processes, generation and distribution, records management, and integration.
Capture allows users to upload their files through any scanning device as well as a variety of other tools with ease. Create digital images of documents, or turn images into documents that can be edited. The document management tools allow users to revise, get signatures, maintain the most up-to-date versions of any document, and search through file libraries to find exactly what they need in seconds. The processes tool gives users the ability to automate repetitive tasks based on user-defined triggers to streamline workflow. All of the content that is managed within OnBase is mobile accessible, so you and your team can work from anywhere.
Through the document generation and distribution tools, OnBase allows users to do things like mass mailing, or create press releases that pull from your company data. These documents can then be distributed to customers and other recipients. The records management tools keep an audit trail of user action, versions, and automated processes; ensuring that your company is always in compliance with industry regulations. Finally, through the integration tool, OnBase’s enterprise management system can connect with over 500 applications, including the most commonly used office software like Microsoft Office, SAP, and Outlook. Clients can also streamline their workflow even more by requesting custom integrations for their in-house software and applications.
Engaging with OnBase has been a positive experience overall, with its array of features tailored to streamline my tasks, particularly in searching for student records. While I can't pinpoint any significant drawbacks, the absence of formal training on newer features leaves room for improvement on my end. However, my exploration has led to the discovery of even more features, underscoring the platform's user-friendly design.
When you get the hang of it, OnBase is a real time-saver for creating documents and work contracts. You just need to make sure the algorithms are set up properly, and then you're good to go.
The Average Wheelhouse score for the Content Management System (CMS) category is 7.9
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