Prices can vary greatly based on features needed, support and customization requests. Knowing what you're after helps vendors give you the most fair price.
Ticket Assign
Ticket Tagging
Ticket Queuing
Ticket Linking
Ticket Routing
Ticket Transfer
Ticket Sharing
Ticket Merge
Ticket Split
Ticket Rating
Agent Handoff
Agent Collision Detection
Issue Management
Ticket Lifecycle Management
Screen Sharing
Camera Sharing
Attended Access
Unattended Access
Remote Session Control
Multi-Agent Sessions
Multi-Session Handling
Session Transfer
Screen Blanking
Reboot and Reconnect
Chat/IM
Tablets
Desktops
Smartphones
File Sharing
File Transfers
File Attachments
Annotations
Session Scheduling
Ticket Automation
Custom Branding
Status Tracking
Admin Reports
Agent Analytics
Case/Ticket Analytics
Session Recording
Bulk Actions
Agent Console
Agent Management
Administrator Console
Administrator Management
Centralized Console
Command Line Provisioning
Update/Patch Management
Remote Monitoring & Management (RMM)
Multiple Company Management
Multi-Factor Authentication (MFA)
Clientless Access
Endpoint Detection and Response (EDR)
Slack
Active Directory
Microsoft Teams
Phone Support
Email Support
Chat Support
Help Center
Forum
Device Limit
Remote Support
$40
per month
Ticket Assign
Ticket Tagging
Ticket Queuing
Ticket Linking
Ticket Routing
Ticket Transfer
Ticket Sharing
Ticket Merge
Ticket Split
Ticket Rating
Agent Handoff
Agent Collision Detection
Issue Management
Ticket Lifecycle Management
Screen Sharing
Camera Sharing
Attended Access
Unattended Access
Remote Session Control
Multi-Agent Sessions
Multi-Session Handling
Session Transfer
Screen Blanking
Reboot and Reconnect
Tablets
Desktops
Smartphones
Annotations
Session Scheduling
Ticket Automation
Custom Branding
Status Tracking
Admin Reports
Agent Analytics
Case/Ticket Analytics
Session Recording
Agent Console
Agent Management
Administrator Console
Administrator Management
Centralized Console
Command Line Provisioning
Remote Monitoring & Management (RMM)
Multiple Company Management
Multi-Factor Authentication (MFA)
Clientless Access
Endpoint Detection and Response (EDR)
Slack
Active Directory
Microsoft Teams
Phone Support
Email Support
Chat Support
Help Center
Forum
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