Crexendo

Crexendo

122 reviews

WH Score

9.2

Top Crexendo Features

What are the Best Crexendo Features?

Phone System Features

Inbound Calling
Outbound Calling
Local Calling
International Calling
Three-Way Calling
Softphone

Call Management & Administration

Caller ID
Call Waiting
Call Forwarding
Call Hold
Call Transfer
Call Redial
Call Popup
Call Back
Call Mute
Call Queue
Call Barge
Call Whisper
Call Assign
Call Query
Call Flip
Voicemail
Voicemail to Email
Automatic Call Distribution (ACD)
Auto Attendant
Find Me/Follow Me
Speed Dialing
Call Flow

Call Routing Types

Skills-Based Routing
Event-Driven Routing

Reporting & Analytics

Call Log Reports
Dashboard
CX Analytics
Sentiment Analysis
Data Analytics
Quality of Service Reports
Call Monitoring

Recording

Call Recording

Supported Channels

Voice
Chat/IM
SMS
MMS

Chat/IM Management

Group Chat
Private Chat

Conferencing Capabilities

Audio Conferencing
Video Conferencing

Remote Support Features

Screen Sharing

Enhancements & Personalization

HD Voice
HD Video

Collaboration Tools

Wallboard
Virtual Assistant

Contact Management

Contact Database

Appointments/Scheduling

Report Scheduling

Supported Devices/Hardware

Business Phones

Language & Speech

Speech-to-Text
Speech Recognition
Transcriptions

Drag-and-Drop Builders/Designers

Call Flow Designer

Document Management

File Sharing

Systems/Administrative

Storage
Directory Management
Centralized Console

Identity and Access Management (IAM)

Role Based Access Control (RBAC)

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Research & Articles

Best WH Scored Crexendo Alternatives

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