BroadVoice Cloud PBX
BroadVoice Cloud PBX
19 reviews
WH Score

Top BroadVoice Cloud PBX Features

What are the Best BroadVoice Cloud PBX Features?

Phone System Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • International Numbers
  • Softphone
  • IP Fax
  • SIP Trunking
  • Paging
  • Direct Inward Dialing (DID) Numbers
Call Management & Administration
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
  • Call Queue
  • Call Barge
  • Call Whisper
  • Call Assign
  • Call Query
  • Call Flip
  • Voicemail
  • Voicemail to Email
  • Automatic Call Distribution (ACD)
  • Busy Lamp Field (BLF)
  • Intercom
  • Find Me/Follow Me
  • Call Scripting
Call Routing Types
  • Skills-Based Routing
  • Event-Driven Routing
  • Data-Driven Routing
Reporting & Analytics
  • Call Log Reports
  • Call Analytics
  • Surveys/Questionnaires/Polls
  • Customer Satisfaction Rating (CSAT)
  • Call Monitoring
  • Call Recording
  • Video Recording
Supported Channels
  • Voice
  • Chat/IM
  • SMS
  • MMS
  • Email
  • Social Media
Conferencing Capabilities
  • Audio Conferencing
  • Video Conferencing
Remote Support Features
  • Screen Sharing
Collaboration Tools
  • Hot Desking
Supported Devices/Hardware
  • Business Phones
Language & Speech
  • Speech-to-Text
  • Transcriptions
Document Management
  • File Sharing
Integration Options
  • APIs
  • Webhooks
Third-Party Integrations
  • Salesforce
  • WhatsApp
  • Zapier
Microsoft 365
  • Microsoft Teams
  • Centralized Console
After-Sales Service
  • Phone Support
  • Chat Support

BroadVoice Cloud PBX Top Features Related Review

Reviewed on 3 March 2019

Unsurpassed Service

We were using some other software for many years but from the last few months we were having problems on a continuous basis. So we decided to switch to Broadvoice on some colleague’s referral. We called their customer support and the people we talked with really won our hearts with the care and support they are famous for. You can’t find a better company with flawless service, awesome support, and affordable price than Broadvoice. I highly recommend it!!

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