In our comparison of BroadVoice Cloud PBX vs. PanTerra - Streams, PanTerra - Streams is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
I never met such a nice person as was on Broadvoice customer support center has. It was wonderful talking to her. She was patient, friendly and very very cooperative. I just recorded one query of mine and she came with resolution within a wink of an eye. I will receive two guest phones and one purchased phone in a few days, a tech will call me upon arrival. That's easy it is. I hope their service will be the same in the coming years as it is the biggest reason for their growth.
The sales suport team was very patient in explaining the use of the system before the sale, helpful in the porting stage, and knowledgeable in the implementation and on boarding parts of the process. We move freom Ring Central and are happy with the choice. The virtual PBX is a great value and solid ROI for my firm.
great support.
so many features it can take a while to use an and master.
The app itself is good which you can use on your phone or for forwarding office calls to your cell phone but when there’s an issue and you need to call the customer support, to your disappointment they behave miserably.
The customer support can not fix any problem and are very rude all the time. I hate their customer service.
I am no stranger to VoIP so I knew what I was looking for when I came across PanTerra. I also knew what I was NOT looking for. After doing a few trials with other companies, I knew at the end of the day it really came down to support. The set up was not rushed and they took their time to make sure I had what I needed before I even ordered phones. Oh, they also don't bill you while you build out the system!
The thing I like best is that I have only had to call them 3 times in the past year. Really nothing has needed fixed. I have been called from Jive, Vonage and all the rest and they try to sell me “cheaper” service, but honestly, who needs the cheapest plan when this is your business life line.
Nice sales rep, Customer Service is based in US, Support is quick to answer, Free phones.
I never met such a nice person as was on Broadvoice customer support center has. It was wonderful talking to her. She was patient, friendly and very very cooperative. I just recorded one query of mine and she came with resolution within a wink of an eye. I will receive two guest phones and one purchased phone in a few days, a tech will call me upon arrival. That's easy it is. I hope their service will be the same in the coming years as it is the biggest reason for their growth.
The app itself is good which you can use on your phone or for forwarding office calls to your cell phone but when there’s an issue and you need to call the customer support, to your disappointment they behave miserably.
The customer support can not fix any problem and are very rude all the time. I hate their customer service.
The sales suport team was very patient in explaining the use of the system before the sale, helpful in the porting stage, and knowledgeable in the implementation and on boarding parts of the process. We move freom Ring Central and are happy with the choice. The virtual PBX is a great value and solid ROI for my firm.
great support.
so many features it can take a while to use an and master.
I am no stranger to VoIP so I knew what I was looking for when I came across PanTerra. I also knew what I was NOT looking for. After doing a few trials with other companies, I knew at the end of the day it really came down to support. The set up was not rushed and they took their time to make sure I had what I needed before I even ordered phones. Oh, they also don't bill you while you build out the system!
The thing I like best is that I have only had to call them 3 times in the past year. Really nothing has needed fixed. I have been called from Jive, Vonage and all the rest and they try to sell me “cheaper” service, but honestly, who needs the cheapest plan when this is your business life line.
Nice sales rep, Customer Service is based in US, Support is quick to answer, Free phones.
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In our rating and review comparison of BroadVoice Cloud PBX vs. PanTerra - Streams, PanTerra - Streams has 30 user reviews and BroadVoice Cloud PBX has 19. The average star rating for PanTerra - Streams is 5 while BroadVoice Cloud PBX has an average rating of 4.73. PanTerra - Streams has more positive reviews than BroadVoice Cloud PBX. Comparing BroadVoice Cloud PBX vs. PanTerra - Streams reviews, PanTerra - Streams has stronger overall reviews.
BroadVoice Cloud PBX vs. PanTerra - Streams both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Collaboration Tools, Customizable Items, Drag-and-Drop Builders/Designers, Workflow Automation, File Management, Third-Party Integrations, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of BroadVoice Cloud PBX vs. PanTerra - Streams, PanTerra - Streams offers more of the most popular features and tools than BroadVoice Cloud PBX.
In our pricing comparison of BroadVoice Cloud PBX vs. PanTerra - Streams, BroadVoice Cloud PBX's pricing starts at $10/month and is more affordable compared to PanTerra - Streams's starting cost of $20/month.
Our comparison of BroadVoice Cloud PBX vs. PanTerra - Streams shows that PanTerra - Streams scores higher in usability for learning curve, setup & support, quality of support, ease of admin. BroadVoice Cloud PBX scores higher in ease of use, meets requirements, but PanTerra - Streams has the best scores overall for system usability.
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