BroadVoice Cloud PBX
BroadVoice Cloud PBX
13 reviews
WH Score
8.2

BroadVoice Cloud PBX Reviews & Overview

What is BroadVoice Cloud PBX?

BroadVoice is a VoIP telephone service provider that enables customers to transmit and receive voice and video communications via a broadband Internet connection.

BroadVoice provides a single-line telephone service to both residential customers and large corporate service centers. Whether you’re large or small, the company has a phone plan that meets your needs.

BroadVoice Cloud PBX is the unique feature of the company allowing it manages the phone system in the cloud. Broadvoice Cloud PBX significantly reduces local and long distance phone bills with VoIP technology. It can expand or contract with the growth of your business.

All of BroadVoice's plans include unlimited calling. The service is offered for less than $20 per month, and includes unlimited calling to the U.S., Canada, and Puerto Rico. With the 30 day satisfaction guarantee, you can upgrade or downgrade to any of the company’s current promotional rates or cancel your plan without any hassle.

Broadvoice delivers most phone calling features. Some of these include:

  • The ability to initiate VoIP calls with 3G or WiFi data connection
  • Synchronize your phone connections
  • Choose between 25+ different ringtones
  • Record all conversations and have them sent to your preferred email address
  • Forward calls to another number
  • Change sound settings like echo cancellation, sound suppression, playback boost and Microphone level
  • Set Preferred Data Connection (3G or Wifi)
  • Start application after phone reboot
  • Free calls within the same network
  • Conference 3-Way Calling
  • Customer support 7 days a week
  • Website for Mobile Phones
  • Online Account Management
  • Minutes International Shipping
  • Lock the Directory Assistance
  • Click2Call – Remotely
  • Extensive privacy protection and firewalls
  • Outlook integration
  • Priority alert are advanced features

The advanced features and reasonable prices included in the package are best for businesses that make or receive calls from international destinations. BroadVoice also offers attractive pricing packages for home businesses and start-up companies expecting growth.


Company:BroadVoice
Platforms:

BroadVoice Cloud PBX Recent Reviews


D
Deborah
Reviewed on 1 April 2023

Best Cloud PBX

If you're considering using this software, here are some things to keep in mind. On the positive side, the customer service and design are outstanding, and the software is simple to use, deploy, and manage

Pros
  • Simple to use, deploy and manage.
Cons
  • We ended up migrating to a different offering, B-Hive, which did address our needs.

D
Denise
Reviewed on 10 June 2019

Awful support

Pros
  • The app itself is good which you can use on your phone or for forwarding office calls to your cell phone but when there’s an issue and you need to call the customer support, to your disappointment they behave miserably.
Cons
  • The customer support can not fix any problem and are very rude all the time.
  • I hate their customer service.

BroadVoice Cloud PBX Pricing


Metered
$10
per user / per month
BroadVoice Cloud PBX Pricing Details

BroadVoice Cloud PBX Key Features


Phone System Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • International Numbers
  • Softphone
  • IP Fax
  • SIP Trunking
  • Paging
  • Direct Inward Dialing (DID) Numbers
Call Management & Administration
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
  • Call Queue
  • Call Barge
  • Call Whisper
  • Call Assign
  • Call Query
  • Call Flip
  • Voicemail
  • Voicemail to Email
  • Automatic Call Distribution (ACD)
  • Busy Lamp Field (BLF)
  • Intercom
  • Find Me/Follow Me
  • Call Scripting
Call Routing Types
  • Skills-Based Routing
  • Event-Driven Routing
  • Data-Driven Routing
BroadVoice Cloud PBX Features Details

BroadVoice Cloud PBX Media


Videos

BroadVoice Cloud PBX Wheelhouse Score

8.2
What is this?

The Average Wheelhouse score for the Phone Systems category is 8

BroadVoice Cloud PBX Scores

  • Ease of Use
    8.6
  • Meets Requirements
    8.3
  • Learning Curve
    7.2
  • Quality of Support
    8.1
  • Ease of Admin
    7.4

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