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BroadVoice - Phone Systems

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  • Company Size:SML
  • Features:
  • Platforms:
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Details

BroadVoice is a VoIP telephone service provider that enables customers to transmit and receive voice and video communications via a broadband Internet connection.

BroadVoice provides a single-line telephone service to both residential customers and large corporate service centers. Whether you’re large or small, the company has a phone plan that meets your needs.

BroadVoice Cloud PBX is the unique feature of the company allowing it manages the phone system in the cloud. Broadvoice Cloud PBX significantly reduces local and long distance phone bills with VoIP technology. It can expand or contract with the growth of your business.

All of BroadVoice's plans include unlimited calling. The service is offered for less than $20 per month, and includes unlimited calling to the U.S., Canada, and Puerto Rico. With the 30 day satisfaction guarantee, you can upgrade or downgrade to any of the company’s current promotional rates or cancel your plan without any hassle.

Broadvoice delivers most phone calling features. Some of these include:

  • The ability to initiate VoIP calls with 3G or WiFi data connection
  • Synchronize your phone connections
  • Choose between 25+ different ringtones
  • Record all conversations and have them sent to your preferred email address
  • Forward calls to another number
  • Change sound settings like echo cancellation, sound suppression, playback boost and Microphone level
  • Set Preferred Data Connection (3G or Wifi)
  • Start application after phone reboot
  • Free calls within the same network
  • Conference 3-Way Calling
  • Customer support 7 days a week
  • Website for Mobile Phones
  • Online Account Management
  • Minutes International Shipping
  • Lock the Directory Assistance
  • Click2Call – Remotely
  • Extensive privacy protection and firewalls
  • Outlook integration
  • Priority alert are advanced features

The advanced features and reasonable prices included in the package are best for businesses that make or receive calls from international destinations. BroadVoice also offers attractive pricing packages for home businesses and start-up companies expecting growth.

Features

Pricing Model
  • Monthly subscription per user
  • Monthly subscription
  • Yearly subscription per user
  • Monthly site license
  • Yearly site license
  • Metered per minute
  • Flat fee
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Mobile Apps Offered
  • None
  • iOS
  • Android
Mobile friendly?
  • Yes
  • No
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Types Offered
  • VoIP
  • PBX
Installation Options
  • Self-Installation
  • Professional Installation
Contact Center Features
  • Hunt Groups
  • ACD Queues
  • Coaching Tools
  • Call Recording
  • IVR
  • Virtual Queueing System
  • Auto Attendant
Collaboration Features
  • Conference Calling
  • Instant Messaging
  • Webconferencing
Call Features
  • Find-Me/Follow-Me
  • Toll-Free Number
  • Virtual Phone Number
  • Voicemail
  • Fax
  • One-number Routing
  • Call Forwarding
  • Voicemail Transcription
  • Mobile Twinning
  • Busy Lamp Field (BLF) Monitoring
  • Do Not Disturb
  • Message/Music On Hold
  • Caller ID
  • Call Waiting
  • Caller ID Blocking
  • Call Transfers
  • Call Park
  • Group Intercom Paging
  • E-911
System / Management Features
  • SIP Trunking
  • User Interface / Account Manager
  • Softphone Software
  • Automatic Route Selection
  • Local Number Porting
  • DECT Mobility
  • Door Phone Entry Buzzer Integration
  • Directory Assistance Listing
  • Visual Call Reports
  • Online Account Management
  • Employee Scheduler Tool
  • Bandwidth and Call Detail Reports
  • Advanced Call Analytics
Integrations
  • Web Dialer
  • Outlook
  • Salesforce
  • ACT!
  • eAgent
  • SugarCRM
  • Microsoft Dynamics
  • Zoho
  • Netsuite
  • Zendesk
Redundancy
  • Yes
  • No
Service Level Agreement
  • Yes
  • No

Pricing

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