Wheelhouse Score
2.65/5
Above Average
Rating
4.00/5
Above Average
Features
1.96/5
Average
Pricing
Mid-Range

FuseDesk is a unique support platform that was created by entrepreneurs and business owners who were looking for a way to streamline support activities, improve customer interactions, and analyze support efforts all in one easy to use solution. FuseDesk provides tools that can be used to support mul...

Overview

FuseDesk is a unique support platform that was created by entrepreneurs and business owners who were looking for a way to streamline support activities, improve customer interactions, and analyze support efforts all in one easy to use solution. FuseDesk provides tools that can be used to support multiple aspects of your business, from service and support to stakeholder analysis and buy-in.

FuseDesk offers a proprietary LoginSync which gives you the ability to link your service desk tools directly to your CRM system for a seamless transition to a more robust support toolkit. FuseDesk also offers a robust selection of automations that you can apply to your help desk to improve workflows, boost agent productivity, and elevate customer experience - all while operating in 2 user-friendly screens that are easy for your teams to learn and use with confidence.

Packages

Free

Best Value
  • Help Desk Features
    • Analytics
    • Dashboards
    • Workflow Process Management
    • CRM Integration

Lite

Best Value
  • Help Desk Features
    • Analytics
    • Dashboards
    • Workflow Process Management
    • CRM Integration
    • Live Chat
  • Help Desk Integrations
    • Facebook Messenger

Pro

Best Value
  • Help Desk Features
    • Analytics
    • Dashboards
    • Workflow Process Management
    • CRM Integration
    • Live Chat
    • SMS
    • Data Retention
    • Voicemail Parsing
    • Bulk Actions
    • Email Forwarding
    • Email Notifications
    • Brand Management
  • Help Desk Integrations
    • Facebook Messenger

Enterprise

Best Value
  • Help Desk Features
    • Analytics
    • Dashboards
    • Workflow Process Management
    • CRM Integration
    • Live Chat
    • SMS
    • Data Retention
    • Voicemail Parsing
    • Bulk Actions
    • Email Forwarding
    • Email Notifications
    • Brand Management
    • Private Label
    • Enterprise Service Management
    • Invoicing
    • Ticketing
    • Ticket Billing
    • ACH Payments
  • Help Desk Integrations
    • Facebook Messenger
    • Twitter

Media

Pricing

Request a custom quote for your business

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