In our comparison of Phone.com vs. Vonage, Vonage is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
This cost-effective solution has met our communication needs efficiently, enabling us to focus on our core business activities. From IVR and voicemail to voicemail-to-text, fax, and a toll-free number, it provides everything I need at an unbeatable price.
At $10 per month, it provides an extensive range of functions that make it a cost-effective choice.
Enhancements to the mobile app would greatly improve the overall user experience.
Magnificent app, highly recommended.
We’ve been using Vonage for 2 years are absolutely satisfied. The price and functionality are superb. An amazing, cost-effective, intuitive and efficient phone system.
No issues so far. We love it!
I originally loved Phone.com due to its flexibility in creating custom messages and phone tree queues. However, there are some cons with this product such as horrible customer dashboard, it’s not clear as you send faxes using the system, it’s not possible to login to the account and see the saved fax and send it again, and many other cons.
Great creation of custom messages and phone queue.
Horrible UI, impossible to resend a fax via the dashboard, numerous error messages when using their preferred browser-Chrome, and complete (50/50) failure rate on faxes thus, majority have to be send at least a second time.
Regularly updates and has a nice layout.
Poor call quality at times
This cost-effective solution has met our communication needs efficiently, enabling us to focus on our core business activities. From IVR and voicemail to voicemail-to-text, fax, and a toll-free number, it provides everything I need at an unbeatable price.
At $10 per month, it provides an extensive range of functions that make it a cost-effective choice.
Enhancements to the mobile app would greatly improve the overall user experience.
I originally loved Phone.com due to its flexibility in creating custom messages and phone tree queues. However, there are some cons with this product such as horrible customer dashboard, it’s not clear as you send faxes using the system, it’s not possible to login to the account and see the saved fax and send it again, and many other cons.
Great creation of custom messages and phone queue.
Horrible UI, impossible to resend a fax via the dashboard, numerous error messages when using their preferred browser-Chrome, and complete (50/50) failure rate on faxes thus, majority have to be send at least a second time.
Magnificent app, highly recommended.
We’ve been using Vonage for 2 years are absolutely satisfied. The price and functionality are superb. An amazing, cost-effective, intuitive and efficient phone system.
No issues so far. We love it!
Regularly updates and has a nice layout.
Poor call quality at times
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In our rating and review comparison of Phone.com vs. Vonage, Vonage has 70 user reviews and Phone.com has 30. The average star rating for Vonage is 4.38 while Phone.com has an average rating of 4. Vonage has more positive reviews than Phone.com. Comparing Phone.com vs. Vonage reviews, Vonage has stronger overall reviews.
Phone.com vs. Vonage both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Customer Relationship Management (CRM) Features, Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Collaboration Tools, Customizable Items, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, After-Sales Service, Supported Technologies. In our feature comparison of Phone.com vs. Vonage, Vonage offers more of the most popular features and tools than Phone.com.
In our pricing comparison of Phone.com vs. Vonage, Vonage's pricing starts at $14.99/month and is more affordable compared to Vonage's starting cost of $14.99/month.
Our comparison of Phone.com vs. Vonage shows that Vonage scores higher in usability for ease of use, learning curve, ease of admin. Phone.com scores higher in meets requirements, setup & support, quality of support, but Vonage has the best scores overall for system usability.
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