Phone.com
Phone.com
30 reviews
WH Score
8.4

Phone.com Overview

What is Phone.com?

Phone.com is a cutting-edge cloud-based phone system offering a multitude of advantages tailored to businesses of all sizes. Scalability lies at the heart of Phone.com, empowering businesses to expand effortlessly by accommodating additional users and features as their needs evolve. Businesses are drawn to Phone.com for a range of compelling reasons: 

Enhanced Customer Service

Leveraging features such as interactive voice response (IVR) and call recording, Phone.com enables businesses to deliver personalized and efficient customer experiences, fostering satisfaction and loyalty.

Heightened Productivity

Phone.com empowers businesses with powerful capabilities like call forwarding, call waiting, and voicemail management, streamlining communication processes and freeing up time for other critical tasks.

Cost Optimization

Offering an affordable alternative to traditional phone systems, Phone.com helps businesses reduce expenses while providing unlimited calling plans to eliminate the burden of long-distance charges.

Unwavering Security

By leveraging cutting-edge encryption technology, Phone.com safeguards calls and data, shielding businesses from potential security breaches and instilling trust.

For businesses seeking a phone system that elevates customer service, maximizes productivity, optimizes costs, and fortifies security, Phone.com emerges as the ideal choice, epitomizing innovation and reliability.


Company:Phone.com
Categories:Phone Systems
Platforms:

Phone.com Recent Reviews


K
Kevin
Reviewed on 3 November 2023

Unfortunate Experience with Phone.com

Rather than solving problems, the product created them. The anticipated benefits of using Phone.com were unfortunately not realized, resulting in a frustrating and counterproductive experience.

Pros
  • There's no positive aspect to highlight from my 2-month experience with Phone.com.
Cons
  • The service proved to be ineffective and of poor quality, prompting me to discontinue its use
  • The overall experience was not just unhelpful; it reached the point where customers were hanging up, leading to a significant negative impact on communication.

B
Bessie
Reviewed on 25 October 2023

Cost-Effective Virtual Phone System

This cost-effective solution has met our communication needs efficiently, enabling us to focus on our core business activities. From IVR and voicemail to voicemail-to-text, fax, and a toll-free number, it provides everything I need at an unbeatable price.

Pros
  • At $10 per month, it provides an extensive range of functions that make it a cost-effective choice.
Cons
  • Enhancements to the mobile app would greatly improve the overall user experience.

Phone.com Pricing


Basic
Free
per phone number / per month
Phone.com Pricing Details

Phone.com Key Features


Phone System Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • International Numbers
  • Toll-Free Numbers
  • Vanity Numbers
  • Softphone
  • IP Fax
Call Management & Administration
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
  • Call Screening
  • Call Queue
  • Call Barge
  • Call Whisper
  • Click-to-Call
  • Dial by Name
  • Voicemail
  • Voicemail to Email
  • Emergency Calling
  • Automatic Call Distribution (ACD)
  • Busy Lamp Field (BLF)
  • Shared Lines
  • IVR
  • Auto Attendant
  • Voice Assistant
  • Find Me/Follow Me
  • Number Porting
  • Number Black/White List
Call Routing Types
  • Event-Driven Routing
  • Data-Driven Routing
Phone.com Features Details

Phone.com Media


Videos

Phone.com Wheelhouse Score

8.4
What is this?

The Average Wheelhouse score for the Phone Systems category is 8.2

Phone.com Scores

  • Ease of Use
    7
  • Meets Requirements
    8.1
  • Learning Curve
    7.6
  • Setup & Support
    9
  • Quality of Support
    7.7
  • Ease of Admin
    7.3

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