In our comparison of Switchvox Cloud vs. Zoom, Zoom is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.
Simple to use, has a familiar interface, and simple to regulate and configure.
Limited advanced actions in the software’s IVR menu
Zoom has made it possible for us to have seamless virtual meetings with many of our external business partners and service providers.
Joining a Zoom meeting is the easiest I have ever come across. Sharing the screen is very easy and we can also see who is participating in the meeting. The audio quality is
Zoom provides perfect meetings. The audio connection is of utmost importance for any virtual meeting and Zoom provides the best quality audio. So, there are no complaints about it.
It put our phone system online and lets you administer messages and calls from anyplace in the world.
It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.
Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory
This system has enabled us offer coaching in disparate places.
Has great audio and video quality capable for HD videos, links with all platforms and devices.
Poor sound quality at times.
After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.
Simple to use, has a familiar interface, and simple to regulate and configure.
Limited advanced actions in the software’s IVR menu
It put our phone system online and lets you administer messages and calls from anyplace in the world.
It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.
Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory
Zoom has made it possible for us to have seamless virtual meetings with many of our external business partners and service providers.
Joining a Zoom meeting is the easiest I have ever come across. Sharing the screen is very easy and we can also see who is participating in the meeting. The audio quality is
Zoom provides perfect meetings. The audio connection is of utmost importance for any virtual meeting and Zoom provides the best quality audio. So, there are no complaints about it.
This system has enabled us offer coaching in disparate places.
Has great audio and video quality capable for HD videos, links with all platforms and devices.
Poor sound quality at times.
Add suggested to comparison
In our rating and review comparison of Switchvox Cloud vs. Zoom, Zoom has 526 user reviews and Switchvox Cloud has 22. The average star rating for Zoom is 4.64 while Switchvox Cloud has an average rating of 3.90. Zoom has more positive reviews than Switchvox Cloud. Comparing Switchvox Cloud vs. Zoom reviews, Zoom has stronger overall reviews.
Switchvox Cloud vs. Zoom both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Collaboration Tools, Customizable Items, Contact Management, Supported Devices/Hardware, Language & Speech, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, Sync/Refresh, Cybersecurity Features, Disaster Recovery, After-Sales Service. In our feature comparison of Switchvox Cloud vs. Zoom, Switchvox Cloud offers more of the most popular features and tools than Zoom.
In our pricing comparison of Switchvox Cloud vs. Zoom, Zoom's pricing starts at Free/month and is more affordable compared to Zoom's starting cost of Free/month.
Our comparison of Switchvox Cloud vs. Zoom shows that Switchvox Cloud scores higher in usability for ease of use, learning curve, quality of support. Zoom scores higher in meets requirements, setup & support, ease of admin, but Switchvox Cloud has the best scores overall for system usability.
Get your personalized recommendations now.
