OnStream vs. Switchvox Cloud: Which is Best? - Wheelhouse

OnStream vs. Switchvox Cloud: Which is Best?

OnStream vs. Switchvox Cloud Best Overall: Switchvox Cloud

In our comparison of OnStream vs. Switchvox Cloud, Switchvox Cloud is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

OnStream Quick Info
WH Score:
8.7
Pricing Score:
8.7
Feature Score:
8.7
Usability Score:
9.0
Company Size:All Sizes
Platforms:
Switchvox Cloud Quick Info
WH Score:
8.8
Pricing Score:
8.7
Feature Score:
8.6
Usability Score:
8.3
Company Size:All Sizes
Platforms:

Pricing

OnStream Pricing
OnStream Video Conferencing
$49
per host / per month
Switchvox Cloud Pricing
Standard
$19.99
per user / per month
Premium
$28.99
per user / per month

Features

OnStream Features
  • Audio Conferencing
  • Streaming
  • Webinars
  • Meeting Lock
  • Speaker Identification
  • Add/Remove Participants
  • Change Presenters
  • Presenter-Only Area
  • Listen-Only Mode
  • Event-Driven Routing
  • Data-Driven Routing
  • Screen Sharing
  • Group Chat
  • International Calling
  • International Numbers
Switchvox Cloud Features
  • Audio Conferencing
  • Streaming
  • Webinars
  • Meeting Lock
  • Speaker Identification
  • Add/Remove Participants
  • Change Presenters
  • Presenter-Only Area
  • Listen-Only Mode
  • Event-Driven Routing
  • Data-Driven Routing
  • Screen Sharing
  • Group Chat
  • International Calling
  • International Numbers

Pros & Cons

OnStream Pros & Cons
Pros
  • The layout of HiTask is straightforward and effective, consolidating all questions on a single page.
Cons
  • AutoCAD, while powerful, can be challenging to navigate, especially when trying to figure out specific functions
  • .
Switchvox Cloud Pros & Cons
Pros
  • Simple to use, has a familiar interface, and simple to regulate and configure.
Cons
  • Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory.

Reviews

OnStream Reviews
Top Favorable Review
J
Jill
Reviewed on Jul 2, 2021

The layout of HiTask is straightforward and effective, consolidating all questions on a single page. The notification feature indicating the number of unanswered questions is a helpful touch. It offers a quick and easy way to respond to individual customers.

The layout of HiTask is straightforward and effective, consolidating all questions on a single page

AutoCAD, while powerful, can be challenging to navigate, especially when trying to figure out specific functions.

Top Critical Review
J
Jill
Reviewed on Jul 2, 2021

The layout of HiTask is straightforward and effective, consolidating all questions on a single page. The notification feature indicating the number of unanswered questions is a helpful touch. It offers a quick and easy way to respond to individual customers.

The layout of HiTask is straightforward and effective, consolidating all questions on a single page

AutoCAD, while powerful, can be challenging to navigate, especially when trying to figure out specific functions.

Switchvox Cloud Reviews
Top Favorable Review
B
Billy
Reviewed on Jul 2, 2021

After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.

Simple to use, has a familiar interface, and simple to regulate and configure.

Limited advanced actions in the software’s IVR menu

Top Critical Review
A
Ashley
Reviewed on Jul 2, 2021

It put our phone system online and lets you administer messages and calls from anyplace in the world.

It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.

Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory

Alternatives

OnStream Alternatives
Switchvox Cloud Alternatives
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OnStream vs. Switchvox Cloud: Detailed Comparison

OnStream vs. Switchvox Cloud Top Ratings & Reviews: Switchvox Cloud

In our rating and review comparison of OnStream vs. Switchvox Cloud, Switchvox Cloud has 22 user reviews and OnStream has 11. The average star rating for Switchvox Cloud is 3.90 while OnStream has an average rating of 3.72. Switchvox Cloud has more positive reviews than OnStream. Comparing OnStream vs. Switchvox Cloud reviews, Switchvox Cloud has stronger overall reviews.

OnStream vs. Switchvox Cloud Best Features & Functionality: OnStream

OnStream vs. Switchvox Cloud both offer a strong set of features and functionality including Conferencing Capabilities, Presenter Controls, Remote Support Features, Chat/IM Management, Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Collaboration Tools, Document Management, Customizable Items, Systems/Administrative, Identity and Access Management (IAM), Password Management, Cybersecurity Features, Disaster Recovery, Integration Options, Compliance Accreditations, After-Sales Service, Limits. In our feature comparison of OnStream vs. Switchvox Cloud, OnStream offers more of the most popular features and tools than Switchvox Cloud.

OnStream vs. Switchvox Cloud Best Pricing: OnStream

In our pricing comparison of OnStream vs. Switchvox Cloud, OnStream's pricing starts at $49/month and is more affordable compared to Switchvox Cloud's starting cost of $19.99/month.

OnStream vs. Switchvox Cloud Best Usability: OnStream

Our comparison of OnStream vs. Switchvox Cloud shows that OnStream scores higher in usability for ease of use, quality of support. Switchvox Cloud scores higher in meets requirements, learning curve, setup & support, ease of admin, but OnStream has the best scores overall for system usability.

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