In our comparison of Mitel vs. Sharpen, Sharpen is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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You can do your work well using MiCloud, what's more; it is easy to use.
Even the novice to the systems can use MiCloud Business with ease. Besides, it does provide the functionality to get the work done as needed. Everyone who needs such an application, I strongly recommend this product to them.
It can be slow to load and for some people's liking, wish it were faster!
It works superbly. I am very happy with it.
Transferring calls while on hold and adding custom sounds would be great.
Before investing in this system, you should make sure that it is suited to your company's organizational structure and your particular needs.
There are many options that become available to use for your business when you utilize this system. There are a lot of helpful functions.
Even though it is relatively easy to use, there is a need to retrain almost constantly due to a high number of updates to the product.
It allows us to take calls we want to. Easily accessible and manageable app. Caller information is displayed which is something great.
It failed to integrate with our case management platform so the calls are not transferred correctly.
You can do your work well using MiCloud, what's more; it is easy to use.
Even the novice to the systems can use MiCloud Business with ease. Besides, it does provide the functionality to get the work done as needed. Everyone who needs such an application, I strongly recommend this product to them.
It can be slow to load and for some people's liking, wish it were faster!
Before investing in this system, you should make sure that it is suited to your company's organizational structure and your particular needs.
There are many options that become available to use for your business when you utilize this system. There are a lot of helpful functions.
Even though it is relatively easy to use, there is a need to retrain almost constantly due to a high number of updates to the product.
It works superbly. I am very happy with it.
Transferring calls while on hold and adding custom sounds would be great.
It allows us to take calls we want to. Easily accessible and manageable app. Caller information is displayed which is something great.
It failed to integrate with our case management platform so the calls are not transferred correctly.
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In our rating and review comparison of Mitel vs. Sharpen, Sharpen has 7 user reviews and Mitel has 27. The average star rating for Sharpen is 4.71 while Mitel has an average rating of 4.18. Sharpen has more positive reviews than Mitel. Comparing Mitel vs. Sharpen reviews, Sharpen has stronger overall reviews.
Mitel vs. Sharpen both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Customer Management, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Language & Speech, Customizable Items, Collaboration Tools, Drag-and-Drop Builders/Designers, Systems/Administrative, Data Management, Identity and Access Management (IAM), Cybersecurity Features, Disaster Recovery, Governance, Risk, & Compliance (GRC), Integration Options, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Supported Technologies, After-Sales Service. In our feature comparison of Mitel vs. Sharpen, Sharpen offers more of the most popular features and tools than Mitel.
In our pricing comparison of Mitel vs. Sharpen, Sharpen's pricing starts at $25/month and is more affordable compared to Sharpen's starting cost of $25/month.
Our comparison of Mitel vs. Sharpen shows that Mitel scores higher in usability for ease of use, learning curve, setup & support, quality of support, ease of admin. Sharpen scores higher in meets requirements, but Mitel has the best scores overall for system usability.
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