In our comparison of Liveops vs. Switchvox Cloud, Switchvox Cloud is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
This provider offers a user-friendly tool for efficiently retrieving critical data. Live operations are straightforward, requiring minimal training for seamless utilization. Its intuitive interface allows anyone to quickly locate order details, courier information, or customer order history.
The platform excels in providing easy access to order details, ensuring that crucial information is readily available for reference.
The complexity of security passwords might be simplified to enhance user accessibility without compromising safety measures.
After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.
Simple to use, has a familiar interface, and simple to regulate and configure.
Limited advanced actions in the software’s IVR menu
The team has consistently demonstrated a willingness to assist with any challenges I've faced. This level of support greatly enhances the overall experience with the product.
Its high configurability empowers me to create unique processes.
None
It put our phone system online and lets you administer messages and calls from anyplace in the world.
It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.
Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory
This provider offers a user-friendly tool for efficiently retrieving critical data. Live operations are straightforward, requiring minimal training for seamless utilization. Its intuitive interface allows anyone to quickly locate order details, courier information, or customer order history.
The platform excels in providing easy access to order details, ensuring that crucial information is readily available for reference.
The complexity of security passwords might be simplified to enhance user accessibility without compromising safety measures.
The team has consistently demonstrated a willingness to assist with any challenges I've faced. This level of support greatly enhances the overall experience with the product.
Its high configurability empowers me to create unique processes.
None
After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.
Simple to use, has a familiar interface, and simple to regulate and configure.
Limited advanced actions in the software’s IVR menu
It put our phone system online and lets you administer messages and calls from anyplace in the world.
It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.
Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory
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In our rating and review comparison of Liveops vs. Switchvox Cloud, Liveops has 5 user reviews and Switchvox Cloud has 22. The average star rating for Liveops is 4.4 while Switchvox Cloud has an average rating of 3.90. Liveops has more positive reviews than Switchvox Cloud. Comparing Liveops vs. Switchvox Cloud reviews, Liveops has stronger overall reviews.
Liveops vs. Switchvox Cloud both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Collaboration Tools, Customizable Items, Contact Management, Supported Devices/Hardware, Language & Speech, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, Sync/Refresh, Cybersecurity Features, Disaster Recovery, After-Sales Service. In our feature comparison of Liveops vs. Switchvox Cloud, Switchvox Cloud offers more of the most popular features and tools than Liveops.
In our pricing comparison of Liveops vs. Switchvox Cloud, Switchvox Cloud's pricing starts at $19.99/month and is more affordable compared to Switchvox Cloud's starting cost of $19.99/month.
Our comparison of Liveops vs. Switchvox Cloud shows that Switchvox Cloud scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Liveops scores higher in , but Switchvox Cloud has the best scores overall for system usability.
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