Keap vs. Zendesk Sell: Which is Best? - Wheelhouse

Keap vs. Zendesk Sell: Which is Best?

Keap vs. Zendesk Sell Best Overall: Keap

In our comparison of Keap vs. Zendesk Sell, Keap is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Keap Quick Info
WH Score:
8.6
Pricing Score:
7.9
Feature Score:
7.8
Usability Score:
8.0
Company Size:All Sizes
Platforms:
Zendesk Sell Quick Info
WH Score:
8.4
Pricing Score:
7.8
Feature Score:
7.6
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

Keap Pricing
Pro
$129
per month
Max
$199
per month
Zendesk Sell Pricing
Sell Team
$20
per user / per month
Sell Growth
$49
per user / per month
Sell Professional
$99
per user / per month
Sell Enterprise
$150
per user / per month

Features

Keap Features
  • Pipeline Management
  • Subscription Management
  • Lead Generation
  • Marketing Analytics
  • Service Analytics
  • ROI Reports
  • A/B Testing
  • Dashboard
  • Lead Scoring
  • Call Recording
  • Chat/IM
  • SMS
  • Invoicing & Billing
  • Estimates & Quotations
  • Custom Fields
Zendesk Sell Features
  • Pipeline Management
  • Subscription Management
  • Lead Generation
  • Marketing Analytics
  • Service Analytics
  • ROI Reports
  • A/B Testing
  • Dashboard
  • Lead Scoring
  • Call Recording
  • Chat/IM
  • SMS
  • Invoicing & Billing
  • Estimates & Quotations
  • Custom Fields

Pros & Cons

Keap Pros & Cons
Pros
  • Simple and spontaneous in use
  • Learning and navigation are super easy
  • Offering a number of tools to search, organize and evaluate the information in just a wink of an eye
  • It can automate purchasing, emails campaigns and tracking of clients
  • It saves us a lot of time and energy.
Cons
  • It has a steep learning curve
  • The interface seems clunky
  • Hope to get these corrected in the next update.
Zendesk Sell Pros & Cons
Pros
  • With great API, you can add customized features
  • It provides a better understanding of the sales process.
Cons
  • It is a bit pricey
  • A few of the features need to be improved.

Reviews

Keap Reviews
Top Favorable Review
J
Joe
Reviewed on Jul 2, 2021

Simple and spontaneous in use. Learning and navigation are super easy. Offering a number of tools to search, organize and evaluate the information in just a wink of an eye. It can automate purchasing, emails campaigns and tracking of clients. It saves us a lot of time and energy.

Limited sorting and organizing of clients' information.

Top Critical Review
D
Diane
Reviewed on Jul 2, 2021

Overall, love the software. Can't imagine working without it.

I feel very lucky to have Infusionsoft as my partner. Their amazing support is always ready to help. It is like a one-stop-shop for everything you need, CRM, marketing and e-commerce. The email campaigns are great. Out of all the automation tools I've used, Infusionsoft is the best.

It has a steep learning curve. The interface seems clunky. Hope to get these corrected in the next update.

Zendesk Sell Reviews
Top Favorable Review
D
David
Reviewed on Jul 2, 2021

Their team is very small and doesn't like to take ideas for their growth.

With great API, you can add customized features. It provides a better understanding of the sales process.

It is a bit pricey. A few of the features need to be improved.

Top Critical Review
D
David
Reviewed on Jul 2, 2021

Their team is very small and doesn't like to take ideas for their growth.

With great API, you can add customized features. It provides a better understanding of the sales process.

It is a bit pricey. A few of the features need to be improved.

Alternatives

Keap Alternatives
8.8
Zendesk Sell Alternatives
8.8
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Keap vs. Zendesk Sell: Detailed Comparison

Keap vs. Zendesk Sell Top Ratings & Reviews: Zendesk Sell

In our rating and review comparison of Keap vs. Zendesk Sell, Zendesk Sell has 27 user reviews and Keap has 58. The average star rating for Zendesk Sell is 4.48 while Keap has an average rating of 4.29. Zendesk Sell has more positive reviews than Keap. Comparing Keap vs. Zendesk Sell reviews, Zendesk Sell has stronger overall reviews.

Keap vs. Zendesk Sell Best Features & Functionality: Keap

Keap vs. Zendesk Sell both offer a strong set of features and functionality including Customer Management, Lead Management, Reporting & Analytics, Supported Channels, Accounting Features, Customizable Items, Collaboration Tools, Drag-and-Drop Builders/Designers, Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Cybersecurity Features, Integration Options, Microsoft 365, Google Workspace, Limits, After-Sales Service. In our feature comparison of Keap vs. Zendesk Sell, Keap offers more of the most popular features and tools than Zendesk Sell.

Keap vs. Zendesk Sell Best Pricing: Zendesk Sell

In our pricing comparison of Keap vs. Zendesk Sell, Zendesk Sell's pricing starts at $20/month and is more affordable compared to Keap's starting cost of $129/month.

Keap vs. Zendesk Sell Best Usability: Keap

Our comparison of Keap vs. Zendesk Sell shows that Keap scores higher in usability for learning curve, quality of support, ease of admin. Zendesk Sell scores higher in ease of use, meets requirements, setup & support, but Keap has the best scores overall for system usability.

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