In our comparison of HubSpot Service Hub vs. Pipedrive, Pipedrive is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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It's been a great tool for keeping things organized and efficient.
It's very convenient to have easy access to ticket services and reference what has been done throughout the day!
I find it frustrating that the report is located under the top left icon. Sometimes we miss tickets and only realize it when someone shows us where to find it. It would be great if this feature could be changed.
General Comments: The system does everything for me. A great helper for me. Bravo!
A very nice app with a very reasonable price and ease of use. Customization offers you a great deal of acquisition according to your business needs. You can add personalized notes about the opportunities. A tool to handle your leads professionally.
Not many cons as such except that it is focused on B2B selling but can be adjusted easily.
Although having sales and support functions on one platform is convenient, the lack of customization choices and service features disappoints me. This limits our product support department's ability to use it. It performs poorly when it comes to properly managing service demands, yet it works well for sales.
Efficient, single platform for sales and service
Limited service functionalities and customization
General comments: I would not recommend it. Other products in the market are offering much better results.
A great sales CRM. Visualization and automation are wonderful.
Pipedrive is somewhat buggy. Limited functions disappoint me a lot.
It's been a great tool for keeping things organized and efficient.
It's very convenient to have easy access to ticket services and reference what has been done throughout the day!
I find it frustrating that the report is located under the top left icon. Sometimes we miss tickets and only realize it when someone shows us where to find it. It would be great if this feature could be changed.
Although having sales and support functions on one platform is convenient, the lack of customization choices and service features disappoints me. This limits our product support department's ability to use it. It performs poorly when it comes to properly managing service demands, yet it works well for sales.
Efficient, single platform for sales and service
Limited service functionalities and customization
General Comments: The system does everything for me. A great helper for me. Bravo!
A very nice app with a very reasonable price and ease of use. Customization offers you a great deal of acquisition according to your business needs. You can add personalized notes about the opportunities. A tool to handle your leads professionally.
Not many cons as such except that it is focused on B2B selling but can be adjusted easily.
General comments: I would not recommend it. Other products in the market are offering much better results.
A great sales CRM. Visualization and automation are wonderful.
Pipedrive is somewhat buggy. Limited functions disappoint me a lot.
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In our rating and review comparison of HubSpot Service Hub vs. Pipedrive, Pipedrive has 57 user reviews and HubSpot Service Hub has 8. The average star rating for Pipedrive is 4.52 while HubSpot Service Hub has an average rating of 4.25. Pipedrive has more positive reviews than HubSpot Service Hub. Comparing HubSpot Service Hub vs. Pipedrive reviews, Pipedrive has stronger overall reviews.
HubSpot Service Hub vs. Pipedrive both offer a strong set of features and functionality including Customer Management, Lead Management, Reporting & Analytics, Supported Channels, Conferencing Capabilities, Email Management, Cash Flow Management, Inventory Management, Customizable Items, Collaboration Tools, File Management, Supported File Formats, Signature Management, Reminders/Alerts, Systems/Administrative, Sync/Refresh, Project Management Features, Data Management, Data Migration, Identity and Access Management (IAM), Password Management, Cybersecurity Features, Integration Options, Microsoft 365, Google Workspace, Limits, After-Sales Service. In our feature comparison of HubSpot Service Hub vs. Pipedrive, Pipedrive offers more of the most popular features and tools than HubSpot Service Hub.
In our pricing comparison of HubSpot Service Hub vs. Pipedrive, Pipedrive's pricing starts at 0/month and is more affordable compared to Pipedrive's starting cost of 0/month.
Our comparison of HubSpot Service Hub vs. Pipedrive shows that Pipedrive scores higher in usability for ease of use, learning curve, setup & support, quality of support, ease of admin. HubSpot Service Hub scores higher in meets requirements, but Pipedrive has the best scores overall for system usability.
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