In our comparison of GoldMine vs. SugarCRM, SugarCRM is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
We moved to another software due to GMs restricted incorporation abilities despite the software largely performing majority of the job.
Largely, GM performed what it required us to perform, we managed to maintain adequate profiles on all of our potential students plus our past communication with them, on the systems left hand side, you could also see a running list of the student profiles you were formerly viewing, thus, moving back to their page was simple when necessary.
Not very intuitive, has an outdated interface, its integration abilities are very limited-it wouldn't allow us to interact with potential students straightway from the system nor would it allow us to plan their visits to campus-leading to a decline in the effectiveness of our office's work.
General Comments: The big companies will find it very beneficial.
Listing all my employees on my business page is easy with it.
Email viewing is not attractive.
We're able to maintain a detailed accounting of our past client interactions and special pricing and relationship-based data. Further, it helps us to recollect the crucial information for tailored service.
It helps is keeping track of our client relationships and recording vital client details and history.
Lack of incorporation features in the version we're using.
I have worked with Sugar CRM and created numerous add-ons for consulting projects.
Flexible, a nice development model if you personally want to host the CRM, almost all can be extended in PHP, the cost is lower compared to Salesforce.
A dated UI, tabs are poorly displayed.
We moved to another software due to GMs restricted incorporation abilities despite the software largely performing majority of the job.
Largely, GM performed what it required us to perform, we managed to maintain adequate profiles on all of our potential students plus our past communication with them, on the systems left hand side, you could also see a running list of the student profiles you were formerly viewing, thus, moving back to their page was simple when necessary.
Not very intuitive, has an outdated interface, its integration abilities are very limited-it wouldn't allow us to interact with potential students straightway from the system nor would it allow us to plan their visits to campus-leading to a decline in the effectiveness of our office's work.
We're able to maintain a detailed accounting of our past client interactions and special pricing and relationship-based data. Further, it helps us to recollect the crucial information for tailored service.
It helps is keeping track of our client relationships and recording vital client details and history.
Lack of incorporation features in the version we're using.
General Comments: The big companies will find it very beneficial.
Listing all my employees on my business page is easy with it.
Email viewing is not attractive.
I have worked with Sugar CRM and created numerous add-ons for consulting projects.
Flexible, a nice development model if you personally want to host the CRM, almost all can be extended in PHP, the cost is lower compared to Salesforce.
A dated UI, tabs are poorly displayed.
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In our rating and review comparison of GoldMine vs. SugarCRM, SugarCRM has 38 user reviews and GoldMine has 33. The average star rating for SugarCRM is 4.05 while GoldMine has an average rating of 3.84. SugarCRM has more positive reviews than GoldMine. Comparing GoldMine vs. SugarCRM reviews, SugarCRM has stronger overall reviews.
GoldMine vs. SugarCRM both offer a strong set of features and functionality including Customer Management, Lead Management, Campaign Management, Campaign Types, Supported Channels, Accounting Features, Reporting & Analytics, Customizable Items, Drag-and-Drop Builders/Designers, Reminders/Alerts, Workflow Automation, Systems/Administrative, Integration Options, Microsoft 365, Google Workspace, Helpdesk Features, Limits, Supported Technologies. In our feature comparison of GoldMine vs. SugarCRM, SugarCRM offers more of the most popular features and tools than GoldMine.
In our pricing comparison of GoldMine vs. SugarCRM, SugarCRM's pricing starts at $49/month and is more affordable compared to SugarCRM's starting cost of $49/month.
Our comparison of GoldMine vs. SugarCRM shows that SugarCRM scores higher in usability for learning curve, quality of support. GoldMine scores higher in ease of use, meets requirements, setup & support, ease of admin, but SugarCRM has the best scores overall for system usability.
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