Goldmine CRM offers real-time access to the current processes of your sales and customer service teams. With Goldmine, you also have an instant insight into your customer data, which is crucial to the daily decisions of these teams and management.
Goldmine CRM provides customer information in one easy to reach place. Sales, service and marketing teams have a consistent view of data and facts about all areas of the organization. Users get contact list views as the system cements rapid navigation to detailed information about each customer.
The company offers CRM solutions in three versions:
- GoldMine Premium Edition: Organize your sales and relationship management with this complete CRM solution.
- GoldMine Enterprise Edition: For a complete integration with your existing business processes.
- Goldmine SaaS: All the benefits of GoldMine Premium Edition along with all MS Office products.
GoldMine Premium Edition consolidates all customer information in a single repository, allowing your sales, marketing and support teams consistent access to all the information that each of your employees may need.
The system provides a convenient means of searching for any information field, and the versatile classification and grouping of your customers by any criteria of any complexity.
A brief overview of GoldMine:
- Organization and management of the client base
- Contact Management
- Schedule Management
- Sales Management
- Info Center
- Mail, Letters and faxes, Templates
- Distribution Center
- Automation of business processes
- Administrator Tools
- Organization and management of the customer base
The Goldmine CRM Dashboard allows instant access to customer data. Dashboards allow users a quick look at relevant information. Moreover, CRM Outlook Integration supports for activity and e-mail management.
The tool makes the whole life cycle of a relationship clear, organized and accessible with a focus on productivity gains, higher customer satisfaction, revenue increases, cost efficiency, better analysis and effective management.