In our comparison of Fuze vs. Switchvox Cloud, Fuze is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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Fuze is an excellent application that facilitates instant messaging, text communication, and web-based interactions for employees. The added advantage of a free mobile app for calls and texts further enhances its appeal.
The platform ensures a seamless and efficient experience, particularly for users on Apple devices.
While the iOS experience shines, the Android app falls short in terms of notifications. There is a need for improvement we experienced issues with notification functionality.
After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.
Simple to use, has a familiar interface, and simple to regulate and configure.
Limited advanced actions in the software’s IVR menu
This system is generally great. Using it every day to make countless calls is great and effective. If you’re thinking of disparate phone choices, this software is worth investing in.
When holding a conference, its ability to share screens is great. It is great and helpful for communication. It is a great time saver tool as it is useful in training, support, and troubleshooting.
Terrible client care service-inaccessible. Bugs are very common.
It put our phone system online and lets you administer messages and calls from anyplace in the world.
It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.
Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory
Fuze is an excellent application that facilitates instant messaging, text communication, and web-based interactions for employees. The added advantage of a free mobile app for calls and texts further enhances its appeal.
The platform ensures a seamless and efficient experience, particularly for users on Apple devices.
While the iOS experience shines, the Android app falls short in terms of notifications. There is a need for improvement we experienced issues with notification functionality.
This system is generally great. Using it every day to make countless calls is great and effective. If you’re thinking of disparate phone choices, this software is worth investing in.
When holding a conference, its ability to share screens is great. It is great and helpful for communication. It is a great time saver tool as it is useful in training, support, and troubleshooting.
Terrible client care service-inaccessible. Bugs are very common.
After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.
Simple to use, has a familiar interface, and simple to regulate and configure.
Limited advanced actions in the software’s IVR menu
It put our phone system online and lets you administer messages and calls from anyplace in the world.
It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.
Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory
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In our rating and review comparison of Fuze vs. Switchvox Cloud, Fuze has 39 user reviews and Switchvox Cloud has 22. The average star rating for Fuze is 4.15 while Switchvox Cloud has an average rating of 3.90. Fuze has more positive reviews than Switchvox Cloud. Comparing Fuze vs. Switchvox Cloud reviews, Fuze has stronger overall reviews.
Fuze vs. Switchvox Cloud both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Conferencing Capabilities, Chat/IM Management, Remote Support Features, Supported Channels, Collaboration Tools, Customizable Items, Contact Management, Supported Devices/Hardware, Language & Speech, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, Sync/Refresh, Cybersecurity Features, Disaster Recovery, After-Sales Service. In our feature comparison of Fuze vs. Switchvox Cloud, Switchvox Cloud offers more of the most popular features and tools than Fuze.
In our pricing comparison of Fuze vs. Switchvox Cloud, Switchvox Cloud's pricing starts at $19.99/month and is more affordable compared to Switchvox Cloud's starting cost of $19.99/month.
Our comparison of Fuze vs. Switchvox Cloud shows that Switchvox Cloud scores higher in usability for ease of use, meets requirements, learning curve, ease of admin. Fuze scores higher in setup & support, quality of support, but Switchvox Cloud has the best scores overall for system usability.
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