Freshsales vs. Insightly: Which is Best? - Wheelhouse

Freshsales vs. Insightly: Which is Best?

Freshsales vs. Insightly Best Overall: Insightly

In our comparison of Freshsales vs. Insightly, Insightly is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Freshsales Quick Info
WH Score:
8.0
Pricing Score:
7.5
Feature Score:
7.4
Usability Score:
7.8
Company Size:All Sizes
Platforms:
Insightly Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

Freshsales Pricing
Free
Free
per user / per month
Growth
$15
per user / per month
Pro
$39
per user / per month
Enterprise
$69
per user / per month
Insightly Pricing
Plus
$29
per user / per month
Professional
$49
per user / per month
Enterprise
$99
per user / per month

Features

Freshsales Features
  • Case Management
  • Pipeline Management
  • Account Management
  • Territory Management
  • Contact Lifecycle Management
  • Lead Generation
  • Lead Distribution
  • Virtual Event Planning
  • Voice
  • Chat/IM
  • Email
  • Service Analytics
  • Forecasting
  • Audit Trail
  • Dashboard
Insightly Features
  • Case Management
  • Pipeline Management
  • Account Management
  • Territory Management
  • Contact Lifecycle Management
  • Lead Generation
  • Lead Distribution
  • Virtual Event Planning
  • Voice
  • Chat/IM
  • Email
  • Service Analytics
  • Forecasting
  • Audit Trail
  • Dashboard

Pros & Cons

Freshsales Pros & Cons
Pros
  • It not only notifies me of potential problems but also provides insights into what might be causing them and suggests potential solutions.
Cons
  • Perhaps they could offer even more monitors for free
  • .
Insightly Pros & Cons
Pros
  • Contacting my links and clients, integration with Outlook, and a lot of opportunities are loved by me.
Cons
  • It is buggy, the user interface is old fashioned, poor customer support, very very expensive, and no tutorials or guides are available online.

Reviews

Freshsales Reviews
Top Favorable Review
S
Steven
Reviewed on Jul 2, 2021

FreshPing has become a tool for me in automatically monitoring my website. I'm particularly impressed with the comprehensive reports it provides, as well as its swift alert system for notifying me of any downtime.

It not only notifies me of potential problems but also provides insights into what might be causing them and suggests potential solutions.

I wish it offered even more detailed reports.

Top Critical Review
E
Erica
Reviewed on Jul 2, 2021

It's accessible even to those without prior experience, allowing for quick utilization.

The ease of use is truly remarkable.

Perhaps they could offer even more monitors for free.

Insightly Reviews
Top Favorable Review
W
William
Reviewed on Jul 2, 2021

It is a great organizer that reminds you of what you need to do.

Contacting my links and clients, integration with Outlook, and a lot of opportunities are loved by me.

I wish their customer service gets better. Emails also need an update.

Top Critical Review
M
Michael
Reviewed on Jul 2, 2021

My company was already using it so I used it too.

It is buggy, the user interface is old fashioned, poor customer support, very very expensive, and no tutorials or guides are available online.

Alternatives

Freshsales Alternatives
8.8
8.6
Insightly Alternatives
8.8
8.6
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Freshsales vs. Insightly: Detailed Comparison

Freshsales vs. Insightly Top Ratings & Reviews: Freshsales

In our rating and review comparison of Freshsales vs. Insightly, Freshsales has 11 user reviews and Insightly has 104. The average star rating for Freshsales is 4.45 while Insightly has an average rating of 4.05. Freshsales has more positive reviews than Insightly. Comparing Freshsales vs. Insightly reviews, Freshsales has stronger overall reviews.

Freshsales vs. Insightly Best Features & Functionality: Insightly

Freshsales vs. Insightly both offer a strong set of features and functionality including Customer Relationship Management (CRM) Features, Lead Management, Event Management, Supported Channels, Accounting Features, Reporting & Analytics, Customizable Items, Collaboration Tools, Document Management, Project Management Features, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, After-Sales Service. In our feature comparison of Freshsales vs. Insightly, Insightly offers more of the most popular features and tools than Freshsales.

Freshsales vs. Insightly Best Pricing: Insightly

In our pricing comparison of Freshsales vs. Insightly, Insightly's pricing starts at $29/month and is more affordable compared to Insightly's starting cost of $29/month.

Freshsales vs. Insightly Best Usability: Insightly

Our comparison of Freshsales vs. Insightly shows that Insightly scores higher in usability for learning curve, setup & support. Freshsales scores higher in ease of use, meets requirements, quality of support, ease of admin, but Insightly has the best scores overall for system usability.

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