Freshsales vs. Front: Which is Best? - Wheelhouse

Freshsales vs. Front: Which is Best?

Freshsales vs. Front Best Overall: Front

In our comparison of Freshsales vs. Front, Front is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Freshsales Quick Info
WH Score:
8.1
Pricing Score:
7.5
Feature Score:
7.5
Usability Score:
7.8
Company Size:All Sizes
Platforms:
Front Quick Info
WH Score:
8.2
Pricing Score:
7.7
Feature Score:
7.9
Usability Score:
7.8
Company Size:All Sizes
Platforms:

Pricing

Freshsales Pricing
Free
Free
per user / per month
Growth
$15
per user / per month
Pro
$39
per user / per month
Enterprise
$69
per user / per month
Front Pricing
Starter
$19
per user / per month
Growth
$49
per user / per month
Scale
$99
per user / per month
Premier
$229
per user / per month

Features

Freshsales Features
  • Case Management
  • Pipeline Management
  • Account Management
  • Territory Management
  • Contact Lifecycle Management
  • Team Management
  • Group Chat
  • Voice
  • Chat/IM
  • Email
  • Shared Inbox
  • Service Analytics
  • Forecasting
  • Audit Trail
  • Dashboard
Front Features
  • Case Management
  • Pipeline Management
  • Account Management
  • Territory Management
  • Contact Lifecycle Management
  • Team Management
  • Group Chat
  • Voice
  • Chat/IM
  • Email
  • Shared Inbox
  • Service Analytics
  • Forecasting
  • Audit Trail
  • Dashboard

Pros & Cons

Freshsales Pros & Cons
Pros
  • It not only notifies me of potential problems but also provides insights into what might be causing them and suggests potential solutions.
Cons
  • Perhaps they could offer even more monitors for free
  • .
Front Pros & Cons
Pros
  • Keeps everyone informed without the need for constant email forwarding
  • The ability to seamlessly share conversations with those who require the information is crucial for efficient collaboration.
Cons
  • On the downside, I did find the software to be quite pricey, especially for small businesses
  • However, if you have the budget for it, I think it's definitely worth the investment.

Reviews

Freshsales Reviews
Top Favorable Review
S
Steven
Reviewed on Jul 2, 2021

FreshPing has become a tool for me in automatically monitoring my website. I'm particularly impressed with the comprehensive reports it provides, as well as its swift alert system for notifying me of any downtime.

It not only notifies me of potential problems but also provides insights into what might be causing them and suggests potential solutions.

I wish it offered even more detailed reports.

Top Critical Review
E
Erica
Reviewed on Jul 2, 2021

It's accessible even to those without prior experience, allowing for quick utilization.

The ease of use is truly remarkable.

Perhaps they could offer even more monitors for free.

Front Reviews
Top Favorable Review
C
Christopher
Reviewed on Jul 2, 2021

I highly recommend this platform for its effectiveness in streamlining communication and facilitating information sharing. Just be mindful of maintaining boundaries with regard to off-hour communications to prevent potential disruptions.

Keeps everyone informed without the need for constant email forwarding. The ability to seamlessly share conversations with those who require the information is crucial for efficient collaboration.

I have noticed that due to its accessibility across multiple platforms, I sometimes find myself checking it during off-hours.

Top Critical Review
W
Wendell
Reviewed on Jul 2, 2021

If you're someone who relies heavily on email communication, I would definitely recommend this software as it can save you time and streamline your inbox.

One of the things I loved most about the software was the ability to manage multiple email accounts from one place. As a business owner who communicates primarily via email, having all my emails in one place was incredibly convenient. The ability to tag emails for other users was also a huge plus.

On the downside, I did find the software to be quite pricey, especially for small businesses. However, if you have the budget for it, I think it's definitely worth the investment.

Alternatives

Freshsales Alternatives
8.7
8.5
Front Alternatives
8.7
8.5
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Freshsales vs. Front: Detailed Comparison

Freshsales vs. Front Top Ratings & Reviews: Front

In our rating and review comparison of Freshsales vs. Front, Front has 17 user reviews and Freshsales has 11. The average star rating for Front is 4.58 while Freshsales has an average rating of 4.45. Front has more positive reviews than Freshsales. Comparing Freshsales vs. Front reviews, Front has stronger overall reviews.

Freshsales vs. Front Best Features & Functionality: Front

Freshsales vs. Front both offer a strong set of features and functionality including Customer Management, Project Management Features, Supported Channels, Chat/IM Management, Email Management, User Calls-to-Action, Reporting & Analytics, Customizable Items, Collaboration Tools, Appointments/Scheduling, Workflow Automation, Systems/Administrative, Data Migration, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, Google Workspace, Compliance Accreditations, Limits, After-Sales Service. In our feature comparison of Freshsales vs. Front, Front offers more of the most popular features and tools than Freshsales.

Freshsales vs. Front Best Pricing: Front

In our pricing comparison of Freshsales vs. Front, Front's pricing starts at $19/month and is more affordable compared to Front's starting cost of $19/month.

Freshsales vs. Front Best Usability: Freshsales

Our comparison of Freshsales vs. Front shows that Freshsales scores higher in usability for meets requirements, quality of support, ease of admin. Front scores higher in ease of use, learning curve, setup & support, but Freshsales has the best scores overall for system usability.

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