5 reviews
WH Score

Front Reviews & Overview

What is Front?

Front is a complete CRM and Customer Success solution which ensures no task, message or customer quandary falls through the cracks. A central, unified console enables your team members to conduct omnichannel communications without having to toggle between multiple applications, while a mobile app allows to stay in touch round-the-clock. 

Analytics further help your teams make informed decisions, so that your business can improve customer service levels from an internal, foundational level. Whether it’s customer conversion rates or employee performance statistics, Front offers all the tools that remote teams need, to do more in less time.

Company:FrontApp, Inc.

Front Recent Reviews

Reviewed on 26 April 2023

Front Review

  • Combined inboxes and messages in one place is awesome.
  • Eearch is limited to a subject line or a name of a person.
  • it would be better if you could also search by content.

Reviewed on 26 April 2023

Front for Email

In my experience, Front is a fantastic tool for enhancing communication and collaboration within teams. The platform is incredibly easy to use and teach, which makes it a great choice for businesses of all sizes. Additionally, I've found Front's support team to be exceptional. They are friendly, quick to respond, and always honest.

  • I have found Front to be incredibly easy to use and teach.
  • It has definitely enhanced communication within my team, and has made collaboration a breeze.
  • Additionally, I can't say enough good things about Front's support team.
  • They are friendly, quick to respond, and always honest.
  • To be honest, I can't think of anything negative to say about Front.
  • I loved everything about it, from how simple it was to implement and learn, to how organized it made my inbox.

Front Pricing

per user / per month
Front Pricing Details

Front Key Features

Customer Relationship Management (CRM) Features
  • Customer Profiling
  • Customer Lifecycle Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Territory Management
  • Feedback Management
Project Management Features
  • Project Sharing
  • Project Prioritization
  • Workflow Management
  • Team Management
  • Review/Approval Management
  • Goal Management
  • Project Lifecycle Management
Supported Channels
  • Voice
  • Chat/IM
  • SMS
  • Email
  • Social Media
Front Features Details

Front Media


Front Wheelhouse Score

What is this?

The Average Wheelhouse score for the CRM category is 7.6

Front Scores

  • Ease of Use
  • Meets Requirements
  • Ease of Admin

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