Eptica CRM vs. Pipedrive: Which is Best? - Wheelhouse

Eptica CRM vs. Pipedrive: Which is Best?

Eptica CRM vs. Pipedrive Best Overall: Pipedrive

In our comparison of Eptica CRM vs. Pipedrive, Pipedrive is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Eptica CRM Quick Info
WH Score:
5.9
Pricing Score:
5.9
Feature Score:
5.7
Usability Score:
6.3
Company Size:Small Business, Mid Market
Platforms:
Pipedrive Quick Info
WH Score:
8.7
Pricing Score:
8.2
Feature Score:
7.9
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

Eptica CRM Pricing
Price Range
Contact Us

* Vendor does not share prices.

Pipedrive Pricing

N/A

Features

Eptica CRM Features
  • Case Management
  • Pipeline Management
  • Lead Generation
  • Chat/IM
  • Email
  • Group Chat
  • Chatbots
  • Video Conferencing
  • Sales Analytics
  • SEO & Keyword Tracking
  • Dashboard
  • Group Email
  • Shortcuts
  • Revenue Management
  • Customer/Client Portal
Pipedrive Features
  • Case Management
  • Pipeline Management
  • Lead Generation
  • Chat/IM
  • Email
  • Group Chat
  • Chatbots
  • Video Conferencing
  • Sales Analytics
  • SEO & Keyword Tracking
  • Dashboard
  • Group Email
  • Shortcuts
  • Revenue Management
  • Customer/Client Portal

Pros & Cons

Eptica CRM Pros & Cons
Pros
  • Fast answers to queries.
Cons
  • Can't customize.
Pipedrive Pros & Cons
Pros
  • A very nice app with a very reasonable price and ease of use
  • Customization offers you a great deal of acquisition according to your business needs
  • You can add personalized notes about the opportunities
  • A tool to handle your leads professionally.
Cons
  • Pipedrive is somewhat buggy
  • Limited functions disappoint me a lot.

Reviews

Eptica CRM Reviews
Top Favorable Review
P
Peter
Reviewed on Jul 2, 2021

I like how quickly the product responds to concerns and keeps my visitors interested. I don't like that I can't alter some features or plugins, though.

Fast answers to queries

Can't customize

Top Critical Review
P
Peter
Reviewed on Jul 2, 2021

I like how quickly the product responds to concerns and keeps my visitors interested. I don't like that I can't alter some features or plugins, though.

Fast answers to queries

Can't customize

Pipedrive Reviews
Top Favorable Review
D
Delbert
Reviewed on Jul 2, 2021

General Comments: The system does everything for me. A great helper for me. Bravo!

A very nice app with a very reasonable price and ease of use. Customization offers you a great deal of acquisition according to your business needs. You can add personalized notes about the opportunities. A tool to handle your leads professionally.

Not many cons as such except that it is focused on B2B selling but can be adjusted easily.

Top Critical Review
M
Mickey
Reviewed on Jul 2, 2021

General comments: I would not recommend it. Other products in the market are offering much better results.

A great sales CRM. Visualization and automation are wonderful.

Pipedrive is somewhat buggy. Limited functions disappoint me a lot.

Alternatives

Eptica CRM Alternatives
8.8
8.6
Pipedrive Alternatives
8.8
8.6
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Eptica CRM vs. Pipedrive: Detailed Comparison

Eptica CRM vs. Pipedrive Top Ratings & Reviews: Pipedrive

In our rating and review comparison of Eptica CRM vs. Pipedrive, Pipedrive has 57 user reviews and Eptica CRM has 1. The average star rating for Pipedrive is 4.52 while Eptica CRM has an average rating of 3. Pipedrive has more positive reviews than Eptica CRM. Comparing Eptica CRM vs. Pipedrive reviews, Pipedrive has stronger overall reviews.

Eptica CRM vs. Pipedrive Best Features & Functionality: Pipedrive

Eptica CRM vs. Pipedrive both offer a strong set of features and functionality including Customer Management, Lead Management, Supported Channels, Conferencing Capabilities, Email Management, Cash Flow Management, Inventory Management, Reporting & Analytics, Customizable Items, Collaboration Tools, File Management, Supported File Formats, Signature Management, Reminders/Alerts, Systems/Administrative, Sync/Refresh, Project Management Features, Data Management, Data Migration, Identity and Access Management (IAM), Password Management, Cybersecurity Features, Integration Options, Microsoft 365, Google Workspace, Limits, After-Sales Service. In our feature comparison of Eptica CRM vs. Pipedrive, Pipedrive offers more of the most popular features and tools than Eptica CRM.

Eptica CRM vs. Pipedrive Best Pricing: Pipedrive

In our pricing comparison of Eptica CRM vs. Pipedrive, Pipedrive's pricing starts at 0/month and is more affordable compared to Pipedrive's starting cost of 0/month.

Eptica CRM vs. Pipedrive Best Usability: Pipedrive

Our comparison of Eptica CRM vs. Pipedrive shows that Pipedrive scores higher in usability for meets requirements, learning curve, setup & support, quality of support, ease of admin. Eptica CRM scores higher in ease of use, but Pipedrive has the best scores overall for system usability.

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