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Eptica Reviews & Overview

What is Eptica?

The Digital Conversation solution from Eptica involves all aspects of your customer’s journey, so that all communication avenues are unified into one centralized platform. Monitor activities on a real-time basis, while creating unique engagement rules to address users with specific needs. 

AI is a key component of Eptica, and is used in a number of areas to enhance CX. From automatic answer suggestions to teaching your exclusive knowledge base with machine learning, improve customer relationships further with chatbots that can answer common questions in an instant.

Company:Enghouse Systems Limited

Eptica Pricing

Eptica Digital Conversation Solutions
per user / per month
Eptica Pricing Details

Eptica Key Features

Support Features
  • FAQs Section
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
Sales Automation
  • Call Management
  • Contact Management
  • Customer Interactions
  • Lead Management
  • Opportunity Management
  • Sales Analytics
Marketing Automation
  • Email Marketing
  • Sales Pipeline
  • Custom Dashboards
Eptica Features Details

Eptica Media



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