Creatio vs. Zendesk Sell: Which is Best? - Wheelhouse

Creatio vs. Zendesk Sell: Which is Best?

Creatio vs. Zendesk Sell Best Overall: Creatio

In our comparison of Creatio vs. Zendesk Sell, Creatio is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Creatio Quick Info
WH Score:
8.6
Pricing Score:
8.4
Feature Score:
8.1
Usability Score:
8.2
Company Size:All Sizes
Platforms:
Zendesk Sell Quick Info
WH Score:
8.4
Pricing Score:
7.8
Feature Score:
7.6
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

Creatio Pricing
Price Range
Contact Us

* Vendor does not share prices.

Zendesk Sell Pricing

N/A

Features

Creatio Features
  • Customer Profiling
  • Case Management
  • Pipeline Management
  • Lead Generation
  • Lead Distribution
  • Lead Nurturing
  • Chat/IM
  • SMS
  • Email
  • Chatbots
  • Local Numbers
  • Softphone
  • Direct Inward Dialing (DID)
  • Invoicing & Billing
  • Estimates & Quotations
Zendesk Sell Features
  • Customer Profiling
  • Case Management
  • Pipeline Management
  • Lead Generation
  • Lead Distribution
  • Lead Nurturing
  • Chat/IM
  • SMS
  • Email
  • Chatbots
  • Local Numbers
  • Softphone
  • Direct Inward Dialing (DID)
  • Invoicing & Billing
  • Estimates & Quotations

Pros & Cons

Creatio Pros & Cons
Pros
  • Great functionality, very user-friendly, excellent interface, reasonably priced, automation of business processes, smart system and leads you through the entire processes from lead generation to sealing the actual deal and aiding your customer, it has all you require to successfully seal a deal therein, and outstanding customer support.
Cons
  • Initially, support was not very effective.
Zendesk Sell Pros & Cons
Pros
  • With great API, you can add customized features
  • It provides a better understanding of the sales process.
Cons
  • It is a bit pricey
  • A few of the features need to be improved.

Reviews

Creatio Reviews
Top Favorable Review
J
Jamie
Reviewed on Jul 2, 2021

I work with bpm'online mostly in lead generation and sales. It greatly assisted me to generate additional leads and seal more deals leading to an increase in our profits.

Great functionality, very user-friendly, excellent interface, reasonably priced, automation of business processes, smart system and leads you through the entire processes from lead generation to sealing the actual deal and aiding your customer, it has all you require to successfully seal a deal therein, and outstanding customer support.

None.

Top Critical Review
T
Travis
Reviewed on Jul 2, 2021

Ability to handle all our client relationships within BPM, it has let us to collaborate contact with our other apps and hasten the sales process too.

Initially, support was not very effective.

Zendesk Sell Reviews
Top Favorable Review
D
David
Reviewed on Jul 2, 2021

Their team is very small and doesn't like to take ideas for their growth.

With great API, you can add customized features. It provides a better understanding of the sales process.

It is a bit pricey. A few of the features need to be improved.

Top Critical Review
D
David
Reviewed on Jul 2, 2021

Their team is very small and doesn't like to take ideas for their growth.

With great API, you can add customized features. It provides a better understanding of the sales process.

It is a bit pricey. A few of the features need to be improved.

Alternatives

Creatio Alternatives
8.8
8.6
Zendesk Sell Alternatives
8.8
8.6
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Creatio vs. Zendesk Sell: Detailed Comparison

Creatio vs. Zendesk Sell Top Ratings & Reviews: Creatio

In our rating and review comparison of Creatio vs. Zendesk Sell, Creatio has 27 user reviews and Zendesk Sell has 27. The average star rating for Creatio is 4.70 while Zendesk Sell has an average rating of 4.48. Creatio has more positive reviews than Zendesk Sell. Comparing Creatio vs. Zendesk Sell reviews, Creatio has stronger overall reviews.

Creatio vs. Zendesk Sell Best Features & Functionality: Creatio

Creatio vs. Zendesk Sell both offer a strong set of features and functionality including Customer Management, Lead Management, Supported Channels, Chat/IM Management, Accounting Features, Inventory Management, Reporting & Analytics, Customizable Items, Collaboration Tools, File Management, Portal Types, Drag-and-Drop Builders/Designers, Systems/Administrative, Project Management Features, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, Course Management, Supported Technologies, After-Sales Service. In our feature comparison of Creatio vs. Zendesk Sell, Creatio offers more of the most popular features and tools than Zendesk Sell.

Creatio vs. Zendesk Sell Best Pricing: Zendesk Sell

In our pricing comparison of Creatio vs. Zendesk Sell, Zendesk Sell's pricing starts at 0/month and is more affordable compared to Zendesk Sell's starting cost of 0/month.

Creatio vs. Zendesk Sell Best Usability: Creatio

Our comparison of Creatio vs. Zendesk Sell shows that Creatio scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Zendesk Sell scores higher in , but Creatio has the best scores overall for system usability.

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