In our comparison of C2CRM vs. SugarCRM, SugarCRM is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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The C2CRM team's responsiveness to our needs has been exceptional. They consistently go the extra mile to provide us with the support required.
Instrumental in addressing our challenges related to pipeline tracking, planning, and data collection
While functional, it doesn't offer the level of ease-of-use that I would prefer.
General Comments: The big companies will find it very beneficial.
Listing all my employees on my business page is easy with it.
Email viewing is not attractive.
If you choose CR2CRM, you'll have a comprehensive tool to manage your marketing campaign budgets and proposals. The reporting feature is exceptionally accurate, providing detailed and consistent insights into every aspect of your campaigns.
The powerful procedures for lead extraction and customer generation are particularly noteworthy. Also, the platform provides invaluable insights for precise follow-ups, enhancing campaign effectiveness and issue resolution.
SMS marketing functionality addition would enable faster campaign promotions and potentially lead to substantial sales increases, especially in larger-scale operations.
I have worked with Sugar CRM and created numerous add-ons for consulting projects.
Flexible, a nice development model if you personally want to host the CRM, almost all can be extended in PHP, the cost is lower compared to Salesforce.
A dated UI, tabs are poorly displayed.
The C2CRM team's responsiveness to our needs has been exceptional. They consistently go the extra mile to provide us with the support required.
Instrumental in addressing our challenges related to pipeline tracking, planning, and data collection
While functional, it doesn't offer the level of ease-of-use that I would prefer.
If you choose CR2CRM, you'll have a comprehensive tool to manage your marketing campaign budgets and proposals. The reporting feature is exceptionally accurate, providing detailed and consistent insights into every aspect of your campaigns.
The powerful procedures for lead extraction and customer generation are particularly noteworthy. Also, the platform provides invaluable insights for precise follow-ups, enhancing campaign effectiveness and issue resolution.
SMS marketing functionality addition would enable faster campaign promotions and potentially lead to substantial sales increases, especially in larger-scale operations.
General Comments: The big companies will find it very beneficial.
Listing all my employees on my business page is easy with it.
Email viewing is not attractive.
I have worked with Sugar CRM and created numerous add-ons for consulting projects.
Flexible, a nice development model if you personally want to host the CRM, almost all can be extended in PHP, the cost is lower compared to Salesforce.
A dated UI, tabs are poorly displayed.
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In our rating and review comparison of C2CRM vs. SugarCRM, C2CRM has 8 user reviews and SugarCRM has 38. The average star rating for C2CRM is 4.5 while SugarCRM has an average rating of 4.05. C2CRM has more positive reviews than SugarCRM. Comparing C2CRM vs. SugarCRM reviews, C2CRM has stronger overall reviews.
C2CRM vs. SugarCRM both offer a strong set of features and functionality including Customer Management, Lead Management, Campaign Management, Supported Channels, Campaign Types, Accounting Features, Reporting & Analytics, Customizable Items, Drag-and-Drop Builders/Designers, Reminders/Alerts, Workflow Automation, Systems/Administrative, Integration Options, Microsoft 365, Google Workspace, Helpdesk Features, Limits, Supported Technologies. In our feature comparison of C2CRM vs. SugarCRM, SugarCRM offers more of the most popular features and tools than C2CRM.
In our pricing comparison of C2CRM vs. SugarCRM, SugarCRM's pricing starts at 0/month and is more affordable compared to SugarCRM's starting cost of 0/month.
Our comparison of C2CRM vs. SugarCRM shows that SugarCRM scores higher in usability for learning curve, setup & support, quality of support. C2CRM scores higher in ease of use, meets requirements, ease of admin, but SugarCRM has the best scores overall for system usability.
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