C2CRM is clearly different. It offers the power and flexibility usually reserved for custom CRM solutions, with the ease of use and implementation typically associated with contact managers. There’s simply nothing like C2CRM and it’s ready to help your business improve productivity, increase sales and boost your bottom line. Your business must become customer-centric to survive in today’s volatile business environment. Your products and services MUST address the needs of the customer. C2CRM can transform your business into a customer-focused competitor poised to react quickly to meet challenging market needs.
C2CRM can be sold as a software as a service (SaaS) offering or implemented by leveraging the customer’s preferred hardware and software infrastructure. A wide variety of bundles offer ultimate flexibility to meet your computing environment needs. Plus, C2CRM is offered in special solutions packages which include modules designed to solve specific business problems. Flexibility is the key to a successful CRM approach. C2CRM makes it easy to implement your CRM solution in stages that fits your business needs. C2CRM is platform and vendor independent and supports a variety of server technologies, databases, and operating systems.
C2CRM streamlines your sales process by providing real-time information on leads, prospects and customers. It improves your marketing efforts by tracking which marketing initiatives work and which ones do not. It streamlines your customer service by providing comprehensive customer information. Your service team will help customers faster and more efficiently which ultimately improves customer satisfaction and loyalty. Your management team will get the information they need with real-time data such as sales opportunities, marketing efficiency, support ticket tracking, project updates and customer retention and much more. When you use C2CRM, you’ll have enterprise-wide information at your fingertips when and where you need it.
C2CRM Business Intelligence gives you the capability of creating static and dynamic (drag & drop) dashboards and scoreboards. Standard & custom reports with filters can be emailed for weekly meetings. Three dimensional “active” reports that are self-contained can also be scheduled for delivery to people outside the C2CRM system.