C2CRM vs. Freshsales: Which is Best? - Wheelhouse

C2CRM vs. Freshsales: Which is Best?

C2CRM vs. Freshsales Best Overall: Freshsales

In our comparison of C2CRM vs. Freshsales, Freshsales is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

C2CRM Quick Info
WH Score:
7.8
Pricing Score:
7.3
Feature Score:
7.8
Usability Score:
7.8
Company Size:All Sizes
Platforms:
Freshsales Quick Info
WH Score:
8.1
Pricing Score:
7.5
Feature Score:
7.5
Usability Score:
7.8
Company Size:All Sizes
Platforms:

Pricing

C2CRM Pricing
Core Package (Required)
$37
per user / per month
Sales (Add On)
$15
per user / per month
Marketing (Add On)
$15
per user / per month
Customer Service (Add On)
$15
per user / per month
Freshsales Pricing
Free
Free
per user / per month
Growth
$15
per user / per month
Pro
$39
per user / per month
Enterprise
$69
per user / per month

Features

C2CRM Features
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Lead Generation
  • Contact Lifecycle Management
  • SMS
  • Email
  • Drip Campaigns
  • Invoicing & Billing
  • Estimates & Quotations
  • Sales & Purchase Orders
  • Campaign Builder
  • Forecasting
  • Dashboard
Freshsales Features
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Lead Generation
  • Contact Lifecycle Management
  • SMS
  • Email
  • Drip Campaigns
  • Invoicing & Billing
  • Estimates & Quotations
  • Sales & Purchase Orders
  • Campaign Builder
  • Forecasting
  • Dashboard

Pros & Cons

C2CRM Pros & Cons
Pros
  • Instrumental in addressing our challenges related to pipeline tracking, planning, and data collection.
Cons
  • SMS marketing functionality addition would enable faster campaign promotions and potentially lead to substantial sales increases, especially in larger-scale operations.
Freshsales Pros & Cons
Pros
  • It not only notifies me of potential problems but also provides insights into what might be causing them and suggests potential solutions.
Cons
  • Perhaps they could offer even more monitors for free
  • .

Reviews

C2CRM Reviews
Top Favorable Review
J
James
Reviewed on Jul 2, 2021

The C2CRM team's responsiveness to our needs has been exceptional. They consistently go the extra mile to provide us with the support required.

Instrumental in addressing our challenges related to pipeline tracking, planning, and data collection

While functional, it doesn't offer the level of ease-of-use that I would prefer.

Top Critical Review
S
Shirley
Reviewed on Jul 2, 2021

If you choose CR2CRM, you'll have a comprehensive tool to manage your marketing campaign budgets and proposals. The reporting feature is exceptionally accurate, providing detailed and consistent insights into every aspect of your campaigns.

The powerful procedures for lead extraction and customer generation are particularly noteworthy. Also, the platform provides invaluable insights for precise follow-ups, enhancing campaign effectiveness and issue resolution.

SMS marketing functionality addition would enable faster campaign promotions and potentially lead to substantial sales increases, especially in larger-scale operations.

Freshsales Reviews
Top Favorable Review
S
Steven
Reviewed on Jul 2, 2021

FreshPing has become a tool for me in automatically monitoring my website. I'm particularly impressed with the comprehensive reports it provides, as well as its swift alert system for notifying me of any downtime.

It not only notifies me of potential problems but also provides insights into what might be causing them and suggests potential solutions.

I wish it offered even more detailed reports.

Top Critical Review
E
Erica
Reviewed on Jul 2, 2021

It's accessible even to those without prior experience, allowing for quick utilization.

The ease of use is truly remarkable.

Perhaps they could offer even more monitors for free.

Alternatives

C2CRM Alternatives
8.7
8.5
Freshsales Alternatives
8.7
8.5
Add to Compare

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C2CRM vs. Freshsales: Detailed Comparison

C2CRM vs. Freshsales Top Ratings & Reviews: C2CRM

In our rating and review comparison of C2CRM vs. Freshsales, C2CRM has 8 user reviews and Freshsales has 11. The average star rating for C2CRM is 4.5 while Freshsales has an average rating of 4.45. C2CRM has more positive reviews than Freshsales. Comparing C2CRM vs. Freshsales reviews, C2CRM has stronger overall reviews.

C2CRM vs. Freshsales Best Features & Functionality: C2CRM

C2CRM vs. Freshsales both offer a strong set of features and functionality including Customer Management, Lead Management, Supported Channels, Campaign Types, Accounting Features, Reporting & Analytics, Customizable Items, File Management, Systems/Administrative, Data Management, Help Desk Features, Limits. In our feature comparison of C2CRM vs. Freshsales, C2CRM offers more of the most popular features and tools than Freshsales.

C2CRM vs. Freshsales Best Pricing: Freshsales

In our pricing comparison of C2CRM vs. Freshsales, Freshsales's pricing starts at Free/month and is more affordable compared to Freshsales's starting cost of Free/month.

C2CRM vs. Freshsales Best Usability: Freshsales

Our comparison of C2CRM vs. Freshsales shows that Freshsales scores higher in usability for learning curve, quality of support, ease of admin. C2CRM scores higher in ease of use, meets requirements, setup & support, but Freshsales has the best scores overall for system usability.

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