Avoxi vs. Nextiva: Which is Best? - Wheelhouse

Avoxi vs. Nextiva: Which is Best?

Avoxi vs. Nextiva Best Overall: Nextiva

In our comparison of Avoxi vs. Nextiva, Nextiva is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Avoxi Quick Info
0 Reviews
WH Score:
7.9
Pricing Score:
7.2
Feature Score:
4.5
Usability Score:
0.0
Company Size:All Sizes
Platforms:
Nextiva Quick Info
19 Reviews
WH Score:
9.9
Pricing Score:
6.7
Feature Score:
6
Usability Score:
7.7
Company Size:All Sizes
Platforms:

Pricing

Avoxi Pricing
AVOXI Contact
$19.99
per user / per month
AVOXI Enterprise
$39.99
per user / per month
Nextiva Pricing
Essential
$17.95
per user / per month
Professional
$21.95
per user / per month
Enterprise
$31.95
per user / per month

Features

Avoxi Features
  • Free In-Network Calls
  • International Calls
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Call Log Reports
  • Call Monitoring
  • Call Recording
  • Real-Time Analytics
  • Automated Reporting
  • Ad Hoc Reporting
  • Geographical Reporting
  • Real-Time and Historic Reporting APIs
  • Custom Reports
  • Quality Monitoring
Nextiva Features
  • Free In-Network Calls
  • International Calls
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Call Log Reports
  • Call Monitoring
  • Call Recording
  • Real-Time Analytics
  • Automated Reporting
  • Ad Hoc Reporting
  • Geographical Reporting
  • Real-Time and Historic Reporting APIs
  • Custom Reports
  • Quality Monitoring

Pros & Cons

Avoxi Pros & Cons
Pros
    Cons
      Nextiva Pros & Cons
      Pros
      • The calling over Nextiva is easy and stable.
      • The call never drops.
      • The voicemail can be emailed and can be pinged on my phone too.
      • I can make calls even from my desktop.
      Cons
      • It can be called a great joke only, nothing else.

      Reviews

      Avoxi Reviews
      Top Favorable Review

      N/A

      Top Crtitical Review

      N/A

      Nextiva Reviews
      Top Favorable Review
      B
      Bradley
      Reviewed on Jul 2, 2021

      General Comments: It gets me free of using my personal phone for official calls.

      The calling over Nextiva is easy and stable. The call never drops. The voicemail can be emailed and can be pinged on my phone too. I can make calls even from my desktop.

      It doesn’t have anything to be called a con.

      Top Crtitical Review
      C
      Charles
      Reviewed on Jul 2, 2021

      General Comments: The person at the customer service helpdesk could not understand simple English. It was a nightmare to talk to him.

      The software is not user-friendly, no support at all from their team, a horrible choice if you are in the industry.

      It can be called a great joke only, nothing else.

      Alternatives

      Avoxi Alternatives
      5.8
      Nextiva Alternatives
      5.8

      Add suggested to comparison

      Avoxi vs. Nextiva: Detailed Comparison

      Avoxi vs. Nextiva Top Ratings & Reviews: Nextiva

      In our rating and review comparison of Avoxi vs. Nextiva, Nextiva has 19 user reviews and Avoxi has 0. The average star rating for Nextiva is 3.84 while Avoxi has an average rating of 0.0. Nextiva has more positive reviews than Avoxi. Comparing Avoxi vs. Nextiva reviews, Nextiva has stronger overall reviews.

      Avoxi vs. Nextiva Best Features & Functionality: Nextiva

      Avoxi vs. Nextiva both offer a strong set of features and functionality including Support Features, Reporting & Analytics, Channels Supported, Contact Center Types, Core Features. In our feature comparison of Avoxi vs. Nextiva, Nextiva offers more of the most popular features and tools than Avoxi.

      Avoxi vs. Nextiva Best Pricing: Nextiva

      In our pricing comparison of Avoxi vs. Nextiva, Nextiva's pricing starts at $17.95/month and is more affordable compared to Avoxi's starting cost of $19.99/month.

      Avoxi vs. Nextiva Best Usability: Nextiva

      Our comparison of Avoxi vs. Nextiva shows that Nextiva scores higher in usability for ease of use, meets requirements, steup & support, ease of admin. Avoxi scores higher in , but Nextiva has the best scores overall for system usability.