Avaya UCaaS vs. OfficeSuite HD Meeting®: Which is Best?

Avaya UCaaS vs. OfficeSuite HD Meeting®: Which is Best?

Avaya UCaaS vs. OfficeSuite HD Meeting® Best Overall: Avaya UCaaS

In our comparison of Avaya UCaaS vs. OfficeSuite HD Meeting®, Avaya UCaaS is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Avaya UCaaS Quick Info
WH Score:
8.5
Pricing Score:
8.2
Feature Score:
8.3
Usability Score:
7.7
Company Size:All Sizes
Platforms:
OfficeSuite HD Meeting® Quick Info
WH Score:
8.1
Pricing Score:
7.6
Feature Score:
7.5
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

Avaya UCaaS Pricing
Price Range
Contact Us

* Vendor does not share prices.

OfficeSuite HD Meeting® Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Avaya UCaaS Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
OfficeSuite HD Meeting® Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer

Pros & Cons

Avaya UCaaS Pros & Cons
Pros
  • The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.
Cons
  • A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.
OfficeSuite HD Meeting® Pros & Cons
Pros
  • Efficient meeting setup process, well-designed interface.
Cons
  • Video lags when internet speeds drop.

Reviews

Avaya UCaaS Reviews
Top Favorable Review
S
Susanna
Reviewed on Jul 2, 2021

The product effectively addresses the need for remote communication, enabling me to connect with customers from the comfort of my home. However, the limitation in telecom provider compatibility remains an area for improvement.

The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.

The product does not work with any telecom provider, limiting its compatibility.

Top Critical Review
A
Anna
Reviewed on Jul 2, 2021

The product successfully addresses the challenge of user interface complexity, providing a straightforward experience for new users.

Easy-to-use interface complemented by readily available documentation.

A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.

OfficeSuite HD Meeting® Reviews
Top Favorable Review
L
Lisa
Reviewed on Jul 2, 2021

Apart from the large initial download, our time using the HD Meeting tool from the Office Suite has been an absolute breeze. It has helped imrove communication within the organization.

Efficient meeting setup process, well-designed interface

Large initial download, resource heavy

Top Critical Review
C
Cynthia
Reviewed on Jul 2, 2021

Users can be up and running in no time. The user interface is simple and well thought out. Unfortunately, we operate out of a small town with inconsistent internet speeds which result in lags when video conferencing.

Easy setup, well-designed user interface

Video lags when internet speeds drop

Alternatives

Avaya UCaaS Alternatives
OfficeSuite HD Meeting® Alternatives
Add to Compare

Add suggested to comparison

Avaya UCaaS vs. OfficeSuite HD Meeting®: Detailed Comparison

Avaya UCaaS vs. OfficeSuite HD Meeting® Top Ratings & Reviews: Avaya UCaaS

In our rating and review comparison of Avaya UCaaS vs. OfficeSuite HD Meeting®, Avaya UCaaS has 23 user reviews and OfficeSuite HD Meeting® has 2. The average star rating for Avaya UCaaS is 4.26 while OfficeSuite HD Meeting® has an average rating of 3.5. Avaya UCaaS has more positive reviews than OfficeSuite HD Meeting®. Comparing Avaya UCaaS vs. OfficeSuite HD Meeting® reviews, Avaya UCaaS has stronger overall reviews.

Avaya UCaaS vs. OfficeSuite HD Meeting® Best Features & Functionality: Avaya UCaaS

Avaya UCaaS vs. OfficeSuite HD Meeting® both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Presenter Controls, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Customizable Items, Contact Management, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Cybersecurity Features, After-Sales Service, Supported Technologies. In our feature comparison of Avaya UCaaS vs. OfficeSuite HD Meeting®, Avaya UCaaS offers more of the most popular features and tools than OfficeSuite HD Meeting®.

Avaya UCaaS vs. OfficeSuite HD Meeting® Best Pricing: OfficeSuite HD Meeting®

In our pricing comparison of Avaya UCaaS vs. OfficeSuite HD Meeting®, OfficeSuite HD Meeting®'s pricing starts at N/A/month and is more affordable compared to OfficeSuite HD Meeting®'s starting cost of N/A/month.

Avaya UCaaS vs. OfficeSuite HD Meeting® Best Usability: OfficeSuite HD Meeting®

Our comparison of Avaya UCaaS vs. OfficeSuite HD Meeting® shows that OfficeSuite HD Meeting® scores higher in usability for ease of use, meets requirements. Avaya UCaaS scores higher in learning curve, setup & support, quality of support, ease of admin, but OfficeSuite HD Meeting® has the best scores overall for system usability.

The right software for your business

Get your personalized recommendations now.