Avaya UCaaS vs. Vidyo Video Conference: Which is Best?

Avaya UCaaS vs. Vidyo Video Conference: Which is Best?

Avaya UCaaS vs. Vidyo Video Conference Best Overall: Avaya UCaaS

In our comparison of Avaya UCaaS vs. Vidyo Video Conference, Avaya UCaaS is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Avaya UCaaS Quick Info
WH Score:
8.5
Pricing Score:
8.2
Feature Score:
8.3
Usability Score:
7.7
Company Size:All Sizes
Platforms:
Vidyo Video Conference Quick Info
WH Score:
7.8
Pricing Score:
7.4
Feature Score:
7.3
Usability Score:
7.7
Company Size:All Sizes
Platforms:

Pricing

Avaya UCaaS Pricing
Price Range
Contact Us

* Vendor does not share prices.

Vidyo Video Conference Pricing
Team
$9.99
per host / per month
Enterprise
$10.99
per host / per month
Custom
Contact Us

Features

Avaya UCaaS Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
Vidyo Video Conference Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer

Pros & Cons

Avaya UCaaS Pros & Cons
Pros
  • The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.
Cons
  • A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.
Vidyo Video Conference Pros & Cons
Pros
  • The quality of sound and video is great and it is a fantastic conferencing system when it functions.
Cons
  • Frequent software downtime and when linking to the 323 gadgets, glitches are experienced.

Reviews

Avaya UCaaS Reviews
Top Favorable Review
S
Susanna
Reviewed on Jul 2, 2021

The product effectively addresses the need for remote communication, enabling me to connect with customers from the comfort of my home. However, the limitation in telecom provider compatibility remains an area for improvement.

The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.

The product does not work with any telecom provider, limiting its compatibility.

Top Critical Review
A
Anna
Reviewed on Jul 2, 2021

The product successfully addresses the challenge of user interface complexity, providing a straightforward experience for new users.

Easy-to-use interface complemented by readily available documentation.

A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.

Vidyo Video Conference Reviews
Top Favorable Review
P
Paul
Reviewed on Jul 2, 2021

The quality of sound and video is great and it is a fantastic conferencing system when it functions.

Frequent software downtime and when linking to the 323 gadgets, glitches are experienced.

Top Critical Review
P
Paul
Reviewed on Jul 2, 2021

The quality of sound and video is great and it is a fantastic conferencing system when it functions.

Frequent software downtime and when linking to the 323 gadgets, glitches are experienced.

Alternatives

Avaya UCaaS Alternatives
Vidyo Video Conference Alternatives
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Avaya UCaaS vs. Vidyo Video Conference: Detailed Comparison

Avaya UCaaS vs. Vidyo Video Conference Top Ratings & Reviews: Vidyo Video Conference

In our rating and review comparison of Avaya UCaaS vs. Vidyo Video Conference, Vidyo Video Conference has 7 user reviews and Avaya UCaaS has 23. The average star rating for Vidyo Video Conference is 4.42 while Avaya UCaaS has an average rating of 4.26. Vidyo Video Conference has more positive reviews than Avaya UCaaS. Comparing Avaya UCaaS vs. Vidyo Video Conference reviews, Vidyo Video Conference has stronger overall reviews.

Avaya UCaaS vs. Vidyo Video Conference Best Features & Functionality: Avaya UCaaS

Avaya UCaaS vs. Vidyo Video Conference both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Presenter Controls, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Customizable Items, Contact Management, Supported Devices/Hardware, Supported Technologies, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Cybersecurity Features, After-Sales Service. In our feature comparison of Avaya UCaaS vs. Vidyo Video Conference, Avaya UCaaS offers more of the most popular features and tools than Vidyo Video Conference.

Avaya UCaaS vs. Vidyo Video Conference Best Pricing: Vidyo Video Conference

In our pricing comparison of Avaya UCaaS vs. Vidyo Video Conference, Vidyo Video Conference's pricing starts at $9.99/month and is more affordable compared to Vidyo Video Conference's starting cost of $9.99/month.

Avaya UCaaS vs. Vidyo Video Conference Best Usability: Vidyo Video Conference

Our comparison of Avaya UCaaS vs. Vidyo Video Conference shows that Vidyo Video Conference scores higher in usability for ease of use, meets requirements, ease of admin. Avaya UCaaS scores higher in learning curve, setup & support, quality of support, but Vidyo Video Conference has the best scores overall for system usability.

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