Avaya UCaaS vs. ClickMeeting: Which is Best? - Wheelhouse

Avaya UCaaS vs. ClickMeeting: Which is Best?

Avaya UCaaS vs. ClickMeeting Best Overall: Avaya UCaaS

In our comparison of Avaya UCaaS vs. ClickMeeting, Avaya UCaaS is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Avaya UCaaS Quick Info
WH Score:
8.5
Pricing Score:
8.2
Feature Score:
8.3
Usability Score:
7.7
Company Size:All Sizes
Platforms:
ClickMeeting Quick Info
WH Score:
8.5
Pricing Score:
8.2
Feature Score:
8.3
Usability Score:
7.7
Company Size:All Sizes
Platforms:

Pricing

Avaya UCaaS Pricing
Price Range
Contact Us

* Vendor does not share prices.

ClickMeeting Pricing
Free Trial
Free
per month
Live
$25
per month
Automated
$40
per month
Enterprise
Contact Us

Features

Avaya UCaaS Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
ClickMeeting Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer

Pros & Cons

Avaya UCaaS Pros & Cons
Pros
  • The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.
Cons
  • A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.
ClickMeeting Pros & Cons
Pros
  • I was in search of a tool that would help create a quick meeting room for up to 4 people and also organize interactive webinars which could create more leads
  • Clickmeeting was the answer to my query
  • This is an amazing tool that you can share desktop, create a webinar, invite many people, interact on the same document and also share presentations
  • If anyone wants a perfect webinar or meeting tool, this is the one.
Cons
  • It made me lose my clients to an incredible extent
  • Extremely un-friendly software for users.

Reviews

Avaya UCaaS Reviews
Top Favorable Review
S
Susanna
Reviewed on Jul 2, 2021

The product effectively addresses the need for remote communication, enabling me to connect with customers from the comfort of my home. However, the limitation in telecom provider compatibility remains an area for improvement.

The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.

The product does not work with any telecom provider, limiting its compatibility.

Top Critical Review
A
Anna
Reviewed on Jul 2, 2021

The product successfully addresses the challenge of user interface complexity, providing a straightforward experience for new users.

Easy-to-use interface complemented by readily available documentation.

A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.

ClickMeeting Reviews
Top Favorable Review
S
Shannon
Reviewed on Jul 2, 2021

I have had a very good experience with the Clickmeeting. It is easy to use and full of features.

I was in search of a tool that would help create a quick meeting room for up to 4 people and also organize interactive webinars which could create more leads. Clickmeeting was the answer to my query. This is an amazing tool that you can share desktop, create a webinar, invite many people, interact on the same document and also share presentations. If anyone wants a perfect webinar or meeting tool, this is the one.

The only con is that some users may find it confusing in the beginning to give the other participants to talk and activate their webcam. They need to go to the presenter video box and then click on the icons to activate their own Mic and webcam.

Top Critical Review
G
Gregory
Reviewed on Jul 2, 2021

Too many options have made it really complicated.

It made me lose my clients to an incredible extent. Extremely un-friendly software for users.

Alternatives

Avaya UCaaS Alternatives
ClickMeeting Alternatives
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Avaya UCaaS vs. ClickMeeting: Detailed Comparison

Avaya UCaaS vs. ClickMeeting Top Ratings & Reviews: Avaya UCaaS

In our rating and review comparison of Avaya UCaaS vs. ClickMeeting, Avaya UCaaS has 23 user reviews and ClickMeeting has 29. The average star rating for Avaya UCaaS is 4.26 while ClickMeeting has an average rating of 4. Avaya UCaaS has more positive reviews than ClickMeeting. Comparing Avaya UCaaS vs. ClickMeeting reviews, Avaya UCaaS has stronger overall reviews.

Avaya UCaaS vs. ClickMeeting Best Features & Functionality: ClickMeeting

Avaya UCaaS vs. ClickMeeting both offer a strong set of features and functionality including Conferencing Capabilities, Presenter Controls, Remote Support Features, Chat/IM Management, Phone System Features, Reporting & Analytics, Customer Relationship Management (CRM) Features, Campaign Management, Collaboration Tools, Customizable Items, Language & Speech, Workflow Automation, Enhancements & Personalization, Systems/Administrative, Identity and Access Management (IAM), Cybersecurity Features, Integration Options, Third-Party Integrations, Compliance Accreditations, After-Sales Service, Limits, Supported Channels. In our feature comparison of Avaya UCaaS vs. ClickMeeting, ClickMeeting offers more of the most popular features and tools than Avaya UCaaS.

Avaya UCaaS vs. ClickMeeting Best Pricing: ClickMeeting

In our pricing comparison of Avaya UCaaS vs. ClickMeeting, ClickMeeting's pricing starts at Free/month and is more affordable compared to ClickMeeting's starting cost of Free/month.

Avaya UCaaS vs. ClickMeeting Best Usability: Avaya UCaaS

Our comparison of Avaya UCaaS vs. ClickMeeting shows that Avaya UCaaS scores higher in usability for ease of use, meets requirements, learning curve, ease of admin. ClickMeeting scores higher in setup & support, quality of support, but Avaya UCaaS has the best scores overall for system usability.

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