Avaya UCaaS vs. ClearOne: Which is Best? - Wheelhouse

Avaya UCaaS vs. ClearOne: Which is Best?

Avaya UCaaS vs. ClearOne Best Overall: ClearOne

In our comparison of Avaya UCaaS vs. ClearOne, ClearOne is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Avaya UCaaS Quick Info
WH Score:
8.5
Pricing Score:
8.2
Feature Score:
8.3
Usability Score:
7.7
Company Size:All Sizes
Platforms:
ClearOne Quick Info
WH Score:
9.0
Pricing Score:
8.3
Feature Score:
8.8
Usability Score:
9.1
Company Size:All Sizes
Platforms:

Pricing

Avaya UCaaS Pricing
Price Range
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* Vendor does not share prices.

ClearOne Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Avaya UCaaS Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
ClearOne Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer

Pros & Cons

Avaya UCaaS Pros & Cons
Pros
  • The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.
Cons
  • A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.
ClearOne Pros & Cons
Pros
  • Better than Zoom, and feature rich.
Cons
  • I have noticed occasional compromises in video and audio quality during meetings
  • Additionally, the customer care service is slow to respond to inquiries.

Reviews

Avaya UCaaS Reviews
Top Favorable Review
S
Susanna
Reviewed on Jul 2, 2021

The product effectively addresses the need for remote communication, enabling me to connect with customers from the comfort of my home. However, the limitation in telecom provider compatibility remains an area for improvement.

The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.

The product does not work with any telecom provider, limiting its compatibility.

Top Critical Review
A
Anna
Reviewed on Jul 2, 2021

The product successfully addresses the challenge of user interface complexity, providing a straightforward experience for new users.

Easy-to-use interface complemented by readily available documentation.

A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.

ClearOne Reviews
Top Favorable Review
S
Savannah
Reviewed on Jul 2, 2021

Spontaneity offers a full range of services, including meeting creation, joining, recording, and screen sharing, making it a superior video conferencing option to Zoom. But I would welcome the inclusion of calendaring, an in-browser application, as well as assistance for local VoIP calls for small enterprises.

Better than Zoom, and feature rich

Some features like calendaring could be added

Top Critical Review
O
Oscar
Reviewed on Jul 2, 2021

By utilizing this platform, our team's overall productivity has significantly improved. Sharing ideas among team members has become much easier with Spontania.

This platform stands out as the ideal choice for hosting meetings, offering features like note-taking, sharing, and recording. I particularly value the availability of a mobile version, which enhances convenience.

I have noticed occasional compromises in video and audio quality during meetings. Additionally, the customer care service is slow to respond to inquiries.

Alternatives

Avaya UCaaS Alternatives
ClearOne Alternatives
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Avaya UCaaS vs. ClearOne: Detailed Comparison

Avaya UCaaS vs. ClearOne Top Ratings & Reviews: ClearOne

In our rating and review comparison of Avaya UCaaS vs. ClearOne, ClearOne has 11 user reviews and Avaya UCaaS has 23. The average star rating for ClearOne is 4.27 while Avaya UCaaS has an average rating of 4.26. ClearOne has more positive reviews than Avaya UCaaS. Comparing Avaya UCaaS vs. ClearOne reviews, ClearOne has stronger overall reviews.

Avaya UCaaS vs. ClearOne Best Features & Functionality: ClearOne

Avaya UCaaS vs. ClearOne both offer a strong set of features and functionality including Conferencing Capabilities, Remote Support Features, Phone System Features, Collaboration Tools, Document Management, Customizable Items, Learning Management System (LMS) Features, Systems/Administrative, Compliance Accreditations, After-Sales Service, Limits. In our feature comparison of Avaya UCaaS vs. ClearOne, ClearOne offers more of the most popular features and tools than Avaya UCaaS.

Avaya UCaaS vs. ClearOne Best Pricing: ClearOne

In our pricing comparison of Avaya UCaaS vs. ClearOne, ClearOne's pricing starts at N/A/month and is more affordable compared to ClearOne's starting cost of N/A/month.

Avaya UCaaS vs. ClearOne Best Usability: ClearOne

Our comparison of Avaya UCaaS vs. ClearOne shows that ClearOne scores higher in usability for ease of use, meets requirements, learning curve, setup & support, ease of admin. Avaya UCaaS scores higher in quality of support, but ClearOne has the best scores overall for system usability.

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