In our comparison of Avaya UCaaS vs. Blue Jeans, Avaya UCaaS is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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The product effectively addresses the need for remote communication, enabling me to connect with customers from the comfort of my home. However, the limitation in telecom provider compatibility remains an area for improvement.
The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.
The product does not work with any telecom provider, limiting its compatibility.
The audio and video quality calls are incredibly effective, the naturally existing gap in communication between the offshore and full time designers has been eased by this software, and collaboration with the offshore group is possible courtesy of BlueJeans.
The bandwidth consumed by BlueJeans exceeds the normal consumption.
The product successfully addresses the challenge of user interface complexity, providing a straightforward experience for new users.
Easy-to-use interface complemented by readily available documentation.
A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.
When installing platforms and servers for our clients, we communicate with 30 of them (disparate) every month. Also, every day, we use it with our infrastructure team.
Smooth presentations, exceptional quality of audio and video,
Extremely slow and inaccurate remote control, the platform at times requests you to setup the software making people get puzzled yet the web interface is quite faulty.
The product effectively addresses the need for remote communication, enabling me to connect with customers from the comfort of my home. However, the limitation in telecom provider compatibility remains an area for improvement.
The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.
The product does not work with any telecom provider, limiting its compatibility.
The product successfully addresses the challenge of user interface complexity, providing a straightforward experience for new users.
Easy-to-use interface complemented by readily available documentation.
A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.
The audio and video quality calls are incredibly effective, the naturally existing gap in communication between the offshore and full time designers has been eased by this software, and collaboration with the offshore group is possible courtesy of BlueJeans.
The bandwidth consumed by BlueJeans exceeds the normal consumption.
When installing platforms and servers for our clients, we communicate with 30 of them (disparate) every month. Also, every day, we use it with our infrastructure team.
Smooth presentations, exceptional quality of audio and video,
Extremely slow and inaccurate remote control, the platform at times requests you to setup the software making people get puzzled yet the web interface is quite faulty.
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In our rating and review comparison of Avaya UCaaS vs. Blue Jeans, Blue Jeans has 37 user reviews and Avaya UCaaS has 23. The average star rating for Blue Jeans is 4.35 while Avaya UCaaS has an average rating of 4.26. Blue Jeans has more positive reviews than Avaya UCaaS. Comparing Avaya UCaaS vs. Blue Jeans reviews, Blue Jeans has stronger overall reviews.
Avaya UCaaS vs. Blue Jeans both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Presenter Controls, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Customizable Items, Contact Management, Supported Devices/Hardware, Supported Technologies, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Cybersecurity Features, After-Sales Service. In our feature comparison of Avaya UCaaS vs. Blue Jeans, Avaya UCaaS offers more of the most popular features and tools than Blue Jeans.
In our pricing comparison of Avaya UCaaS vs. Blue Jeans, Blue Jeans's pricing starts at $9.99/month and is more affordable compared to Blue Jeans's starting cost of $9.99/month.
Our comparison of Avaya UCaaS vs. Blue Jeans shows that Blue Jeans scores higher in usability for setup & support, quality of support. Avaya UCaaS scores higher in ease of use, meets requirements, learning curve, ease of admin, but Blue Jeans has the best scores overall for system usability.
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