Ameyo vs. West Telecom: Which is Best? - Wheelhouse

Ameyo vs. West Telecom: Which is Best?

Ameyo vs. West Telecom Best Overall: Ameyo

In our comparison of Ameyo vs. West Telecom, Ameyo is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Ameyo Quick Info
WH Score:
8.3
Pricing Score:
8.6
Feature Score:
8.6
Usability Score:
7.7
Company Size:Small Business, Mid Market
Platforms:
West Telecom Quick Info
WH Score:
7.9
Pricing Score:
7.5
Feature Score:
7.3
Usability Score:
7.1
Company Size:All Sizes
Platforms:

Pricing

Ameyo Pricing
Price Range
Contact Us

* Vendor does not share prices.

West Telecom Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Ameyo Features
  • Inbound Calling
  • Outbound Calling
  • Local Numbers
  • Toll-Free Numbers
  • Toll-Free Minutes
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
  • Call Screening
West Telecom Features
  • Inbound Calling
  • Outbound Calling
  • Local Numbers
  • Toll-Free Numbers
  • Toll-Free Minutes
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
  • Call Screening

Pros & Cons

Ameyo Pros & Cons
Pros
  • The product offers the basic features for what it is built
  • If you are told that it does a lot more, maybe you ought to confirm before starting to use it.
Cons
  • Instances of server issues have been noted, posing challenges for daily users who are restricted from using personal servers
  • Addressing server stability is crucial for uninterrupted operations.
West Telecom Pros & Cons
Pros
    Cons

      Reviews

      Ameyo Reviews
      Top Favorable Review
      R
      Rodney
      Reviewed on Jul 2, 2021

      General Comments: Please be careful in analyzing this or any other software that you use. Otherwise, you might find yourself in the same situation that we have. We are not pleased with this system so far.

      The product offers the basic features for what it is built. If you are told that it does a lot more, maybe you ought to confirm before starting to use it.

      They are not exactly tailored for all types of businesses or maybe very large ones with very specific rules, policies, and needs. The salespeople had indicated that most of our issues with the previous vendor would be resolved after switching to their company’s solution. However, that really didn’t happen. The support is okay, but not the greatest. They do take time to respond and cannot handle many complaints at a time.

      Top Critical Review
      L
      Lisa
      Reviewed on Jul 2, 2021

      Ameyo's CRM portal emerges as a reliable solution with the potential for growth through feature enhancements and server stability improvements. Its current strengths make it a commendable choice for businesses seeking an effective CRM platform.

      To further elevate Ameyo's appeal, the addition of features like lead management and smart views is recommended. Additionally, prioritizing server stability will ensure a smoother user experience and address operational challenges.

      Instances of server issues have been noted, posing challenges for daily users who are restricted from using personal servers. Addressing server stability is crucial for uninterrupted operations.

      West Telecom Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      Alternatives

      Ameyo Alternatives
      West Telecom Alternatives
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      Ameyo vs. West Telecom: Detailed Comparison

      Ameyo vs. West Telecom Top Ratings & Reviews: Ameyo

      In our rating and review comparison of Ameyo vs. West Telecom, Ameyo has 8 user reviews and West Telecom has 0. The average star rating for Ameyo is 3.87 while West Telecom has an average rating of 0.0. Ameyo has more positive reviews than West Telecom. Comparing Ameyo vs. West Telecom reviews, Ameyo has stronger overall reviews.

      Ameyo vs. West Telecom Best Features & Functionality: Ameyo

      Ameyo vs. West Telecom both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Helpdesk Features, Remote Support Features, Reporting & Analytics, Supported Channels, Device Management, Chat/IM Management, Conferencing Capabilities, Customizable Items, Collaboration Tools, Drag-and-Drop Builders/Designers, Workflow Automation, Systems/Administrative, Governance, Risk, & Compliance (GRC), Third-Party Integrations, Course Management, After-Sales Service, Report Management. In our feature comparison of Ameyo vs. West Telecom, Ameyo offers more of the most popular features and tools than West Telecom.

      Ameyo vs. West Telecom Best Pricing: West Telecom

      In our pricing comparison of Ameyo vs. West Telecom, West Telecom's pricing starts at N/A/month and is more affordable compared to West Telecom's starting cost of N/A/month.

      Ameyo vs. West Telecom Best Usability: Ameyo

      Our comparison of Ameyo vs. West Telecom shows that Ameyo scores higher in usability for ease of use, meets requirements, learning curve, quality of support, ease of admin. West Telecom scores higher in , but Ameyo has the best scores overall for system usability.

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