In our comparison of Act! vs. SugarCRM, SugarCRM is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
I am a big fan of all the functions that this program has. It has been helpful to my company and me.
The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.
General Comments: The big companies will find it very beneficial.
Listing all my employees on my business page is easy with it.
Email viewing is not attractive.
Add suggested to comparison
In our rating and review comparison of Act! vs. SugarCRM, SugarCRM has 37 user reviews and Act! has 139. The average star rating for SugarCRM is 4.05 while Act! has an average rating of 4.05. SugarCRM has more positive reviews than Act!. Comparing Act! vs. SugarCRM reviews, SugarCRM has stronger overall reviews.
Act! vs. SugarCRM both offer a strong set of features and functionality including Customer Relationship Management (CRM) Features, Lead Management, Campaign Management, Campaign Types, Supported Channels, Accounting Features, Reporting & Analytics, Customizable Items, Drag-and-Drop Builders/Designers, Reminders/Alerts, Workflow Automation, Systems/Administrative, Integration Options, Microsoft 365, Google Workspace, Helpdesk Features, Limits, Automation Technologies. In our feature comparison of Act! vs. SugarCRM, SugarCRM offers more of the most popular features and tools than Act!.
In our pricing comparison of Act! vs. SugarCRM, Act!'s pricing starts at $30/month and is more affordable compared to SugarCRM's starting cost of $49/month.
Our comparison of Act! vs. SugarCRM shows that SugarCRM scores higher in usability for meets requirements, steup & support, quality of support. Act! scores higher in ease of use, learning curve, ease of admin, but SugarCRM has the best scores overall for system usability.
Get your personalized recommendations now.