In our comparison of 8x8 X Series vs. PGi GlobalMeet Webcast, 8x8 X Series is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
This allows me to stream pre-recorded content or host a training session or webinar. The software is straightforward and easy to use.
Ease of use
Limited interaction options for participants
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
The platform has been instrumental in overcoming the customer relationship challenges brought about by the pandemic. It has allowed for virtual engagement with clients, facilitating education on various topics such as world issues, investing, COVID-19, and more. The platform's features and capabilities have greatly benefited businesses in maintaining client connections during these challenging times.
The standout feature of this platform is the ease of setting up webcasts. The user-friendly interface makes the process almost foolproof, instilling confidence in hosting live events. The availability of post-event and in-event surveys, as well as Q&A, greatly enhances attendee engagement.
A major concern revolves around the level of support provided by Global Meet. The support often falls short of the expected service level agreements (SLAs). Additionally, there is inconsistency in the information received from different support levels, making it difficult to understand what to expect in terms of support services.
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
This allows me to stream pre-recorded content or host a training session or webinar. The software is straightforward and easy to use.
Ease of use
Limited interaction options for participants
The platform has been instrumental in overcoming the customer relationship challenges brought about by the pandemic. It has allowed for virtual engagement with clients, facilitating education on various topics such as world issues, investing, COVID-19, and more. The platform's features and capabilities have greatly benefited businesses in maintaining client connections during these challenging times.
The standout feature of this platform is the ease of setting up webcasts. The user-friendly interface makes the process almost foolproof, instilling confidence in hosting live events. The availability of post-event and in-event surveys, as well as Q&A, greatly enhances attendee engagement.
A major concern revolves around the level of support provided by Global Meet. The support often falls short of the expected service level agreements (SLAs). Additionally, there is inconsistency in the information received from different support levels, making it difficult to understand what to expect in terms of support services.
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In our rating and review comparison of 8x8 X Series vs. PGi GlobalMeet Webcast, PGi GlobalMeet Webcast has 11 user reviews and 8x8 X Series has 74. The average star rating for PGi GlobalMeet Webcast is 4 while 8x8 X Series has an average rating of 3.77. PGi GlobalMeet Webcast has more positive reviews than 8x8 X Series. Comparing 8x8 X Series vs. PGi GlobalMeet Webcast reviews, PGi GlobalMeet Webcast has stronger overall reviews.
8x8 X Series vs. PGi GlobalMeet Webcast both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Language & Speech, Drag-and-Drop Builders/Designers, Document Management, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, After-Sales Service, Supported Technologies. In our feature comparison of 8x8 X Series vs. PGi GlobalMeet Webcast, 8x8 X Series offers more of the most popular features and tools than PGi GlobalMeet Webcast.
In our pricing comparison of 8x8 X Series vs. PGi GlobalMeet Webcast, PGi GlobalMeet Webcast's pricing starts at N/A/month and is more affordable compared to PGi GlobalMeet Webcast's starting cost of N/A/month.
Our comparison of 8x8 X Series vs. PGi GlobalMeet Webcast shows that 8x8 X Series scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support. PGi GlobalMeet Webcast scores higher in ease of admin, but 8x8 X Series has the best scores overall for system usability.
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