8x8 X Series vs. HighFive Video Conferencing: Which is Best?

8x8 X Series vs. HighFive Video Conferencing: Which is Best?

8x8 X Series vs. HighFive Video Conferencing Best Overall: 8x8 X Series

In our comparison of 8x8 X Series vs. HighFive Video Conferencing, 8x8 X Series is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

8x8 X Series Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.1
Company Size:All Sizes
Platforms:
HighFive Video Conferencing Quick Info
WH Score:
8.6
Pricing Score:
8.1
Feature Score:
7.9
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

8x8 X Series Pricing
X2
$24
per user / per month
X4
$44
per user / per month
HighFive Video Conferencing Pricing
Standard
$15
per host / per month
Pro
$25
per host / per month
Enterprise
Contact Us

Features

8x8 X Series Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID) Numbers
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
HighFive Video Conferencing Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID) Numbers
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial

Pros & Cons

8x8 X Series Pros & Cons
Pros
  • I can receive business calls to my business number on my personal cell phone with the help of the IOS application
  • Thus allows me to leave my desk more frequently.
Cons
  • Terrible sound quality-too much noise in the background, the system crashes often, etc.
HighFive Video Conferencing Pros & Cons
Pros
  • Zoom excels in providing a tool for conducting dynamic and high-definition videoconferences with excellent audio quality.
Cons
  • The software occasionally lags or functions slowly if you or a participant of yours in the meeting has slow internet and you can be duped by you fellow staff.

Reviews

8x8 X Series Reviews
Top Favorable Review
P
Paul
Reviewed on Jul 2, 2021

But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.

I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.

The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.

Top Critical Review
P
Patricia
Reviewed on Jul 2, 2021

This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.

Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.

Terrible sound quality-too much noise in the background, the system crashes often, etc.

HighFive Video Conferencing Reviews
Top Favorable Review
G
Gerald
Reviewed on Jul 2, 2021

The standout feature of cloud storage for recorded conferences adds significant value, enhancing the overall utility and efficiency of the platform. For users considering Zoom, it's crucial to evaluate the size of the groups involved in video conferences. Understanding the performance limitations with a larger number of participants can help in making an informed decision.

Zoom excels in providing a tool for conducting dynamic and high-definition videoconferences with excellent audio quality.

Zoom does have a limitation when it comes to larger groups, and when more than 90 people connect, performance tends to slow down significantly. Issues such as audio or video pausing and, at times, losing the entire video conference can occur, impacting the overall effectiveness of the platform.

Top Critical Review
G
Gregory
Reviewed on Jul 2, 2021

Highfive assists us to link with many remote staff and offers face to face communication and screen sharing ability. It is simple to begin feeling detached from one another seeing that our department is divided across to offices one on each coast. This software is used to aid close the gap offering us the capability to effortlessly have a combined team meeting between the two offices in our respective conference halls. Its use of screen of sharing aids us in managing to offer a simple method to fast go via PowerPoint presentations or show the team how to achieve a certain workflow.

Excellent for linking with remote staff and offering face to face conversations and screen sharing ability, ideal for corporations with numerous offices, or staff out in the field, it’s helpful even if you don’t have remote reps, the software’s sharing capabilities offer a simple method to fast walk via PowerPoint presentations or even illustrate to the team how to attain a certain workflow, and its suitable for duping your staff when they least anticipate it.

The software occasionally lags or functions slowly if you or a participant of yours in the meeting has slow internet and you can be duped by you fellow staff.

Alternatives

8x8 X Series Alternatives
HighFive Video Conferencing Alternatives
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8x8 X Series vs. HighFive Video Conferencing: Detailed Comparison

8x8 X Series vs. HighFive Video Conferencing Top Ratings & Reviews: HighFive Video Conferencing

In our rating and review comparison of 8x8 X Series vs. HighFive Video Conferencing, HighFive Video Conferencing has 26 user reviews and 8x8 X Series has 74. The average star rating for HighFive Video Conferencing is 4.61 while 8x8 X Series has an average rating of 3.77. HighFive Video Conferencing has more positive reviews than 8x8 X Series. Comparing 8x8 X Series vs. HighFive Video Conferencing reviews, HighFive Video Conferencing has stronger overall reviews.

8x8 X Series vs. HighFive Video Conferencing Best Features & Functionality: 8x8 X Series

8x8 X Series vs. HighFive Video Conferencing both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Language & Speech, Drag-and-Drop Builders/Designers, File Management, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, After-Sales Service, Supported Technologies. In our feature comparison of 8x8 X Series vs. HighFive Video Conferencing, 8x8 X Series offers more of the most popular features and tools than HighFive Video Conferencing.

8x8 X Series vs. HighFive Video Conferencing Best Pricing: HighFive Video Conferencing

In our pricing comparison of 8x8 X Series vs. HighFive Video Conferencing, HighFive Video Conferencing's pricing starts at $15/month and is more affordable compared to 8x8 X Series's starting cost of $24/month.

8x8 X Series vs. HighFive Video Conferencing Best Usability: 8x8 X Series

Our comparison of 8x8 X Series vs. HighFive Video Conferencing shows that 8x8 X Series scores higher in usability for ease of use, learning curve, setup & support. HighFive Video Conferencing scores higher in meets requirements, quality of support, ease of admin, but 8x8 X Series has the best scores overall for system usability.

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